At a Glance
- Tasks: Manage the reception desk and deliver a five-star welcome to all visitors.
- Company: A UK property management firm focused on residential real estate in the City of London.
- Benefits: Opportunity to work in a prestigious, newly refurbished flagship building.
- Other info: Support VIP visits and occupier events while maintaining building operations.
- Why this job: Join a team dedicated to creating memorable experiences for tenants and visitors.
- Qualifications: Experience in high-end corporate or hospitality reception is required.
The predicted salary is between 25000 - 30000 £ per year.
A UK property management and residential real estate company are looking for a Reception front of house Team Member, to join their team. You will play a key role in creating memorable, high-quality experiences for tenants, occupiers, and visitors. This prestigious, newly refurbished flagship building demands a highly polished, professional, and hospitality-driven approach, delivering a seamless five-star experience that reflects the building's premium positioning.
Key Responsibilities
- Deliver a warm, professional, five-star welcome to all visitors and occupiers
- Manage the reception desk, including switchboard and shared inbox
- Maintain immaculate presentation of all front-of-house areas
- Provide concierge-style assistance including directions and local information
- Handle queries and challenging situations professionally
- Support VIP visits and occupier events
Occupier & Visitor Experience
- Build strong relationships with occupiers
- Support WELL and BREEAM service standards
- Coordinate visitor access and passes
- Respond promptly to enquiries
- Maintain knowledge of building operations
Building Operations Support
- Assist with contractor sign-in and compliance
- Report maintenance and health & safety issues
- Support deliveries, logs, and handovers
- Coordinate meeting room bookings
You will have
- Experience in high-end corporate or hospitality reception
- Excellent customer service skills
- Strong communication skills
- IT proficiency (Microsoft & Apple)
- Ability to multitask under pressure
- Professional presentation
This is an exciting opportunity for someone who is passionate about people, takes pride in exceptional service, and enjoys being an ambassador for a premium front-of-house brand.
Front of House Reception - Fresh Wharf employer: Cobalt Consulting (UK) Ltd
This UK property management company is located in the City of London and offers a premium working environment. Employees enjoy the opportunity to work in a newly refurbished flagship building, focusing on exceptional service standards like WELL and BREEAM. The team is committed to delivering high-quality experiences for all occupiers and visitors.
Contact Details:
Cobalt Consulting (UK) Ltd Recruitment Team
