At a Glance
- Tasks: Support daily operations of a vibrant shopping centre and manage tenant relationships.
- Company: Established property management business with a focus on community and retail.
- Benefits: Gain hands-on experience, develop skills, and enjoy a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Take on real responsibility in a bustling retail setting and make a difference.
- Qualifications: Experience in property operations and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Cobalt Recruitment is delighted to be representing a well-established property management business in the search for an Assistant Centre Manager to support the operational delivery of a prominent retail and community destination in North Birmingham. This is a broad, site-based position offering exposure across facilities management, tenant liaison, commercialisation, market operations, and centre marketing within a high-footfall environment.
Working closely with the senior centre management team, the successful individual will play a key role in maintaining operational standards across the wider scheme while also taking ownership of a busy on-site market operation. The role offers an excellent opportunity for an Assistant Facilities Manager, Assistant Centre Manager, or Operations professional seeking a varied position with genuine responsibility and visibility across both operational and commercial aspects of a retail asset.
Key Responsibilities- Support the day-to-day operational management of the shopping centre, ensuring high presentation and service standards are consistently maintained.
- Assist with contractor management, including monitoring performance, reviewing RAMS, issuing permits to work, and overseeing compliance activities.
- Participate in the delivery and monitoring of planned preventative maintenance programmes across the scheme.
- Conduct regular tenant inspections and support the management of occupier relationships across the centre and market operation.
- Act as a primary point of contact for market tenants, managing operational queries and resolving issues efficiently.
- Oversee operational matters within the market environment including health & safety, inspections, maintenance coordination, and risk management.
- Support market lettings activity, including negotiating within agreed parameters and proactively identifying new occupier opportunities.
- Maintain accurate tenancy, licence, and compliance records through CAFM and internal management systems.
- Assist in monitoring arrears, lease expiries, and operational reporting for internal stakeholders and clients.
- Coordinate commercialisation activity and ensure operational compliance across promotional and mall space usage.
- Support the delivery of centre-wide marketing initiatives alongside external agencies and internal stakeholders.
- Contribute to client reporting and attend stakeholder meetings as required.
The successful candidate will ideally have previous experience within shopping centre, mixed-use, or commercial property operations, with exposure to facilities management and tenant-facing environments. Strong communication skills, a proactive approach, and the ability to manage multiple operational priorities are essential for this position. IOSH qualification or equivalent health & safety training would be advantageous, alongside experience using CAFM systems and strong Microsoft Excel capability. This role could also suit an ambitious Assistant FM or property operations professional looking to step into a broader centre management position within a large-scale retail environment in North Birmingham.
Assistant Centre Manager in Birmingham employer: Cobalt Consulting (UK) Ltd
Cobalt Recruitment is an exceptional employer, offering a dynamic work environment in North Birmingham that fosters professional growth and development. With a strong focus on operational excellence and tenant relations, employees benefit from hands-on experience in a high-footfall retail setting, alongside opportunities for career advancement within a supportive team culture. The company prioritises employee well-being and engagement, making it an ideal place for those seeking meaningful and rewarding employment in property management.
Contact Details:
Cobalt Consulting (UK) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Centre Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the property management sector, especially those working in retail environments. Attend local events or join online forums to connect with industry professionals who might have insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they manage their properties. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've handled tenant relationships or managed operational challenges in the past. This will demonstrate your capability and give the interviewers confidence in your abilities.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings and opportunities that you won't find elsewhere. Plus, it shows you're serious about joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Assistant Centre Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Centre Manager role. Highlight any relevant experience in facilities management, tenant liaison, or retail operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've managed operational priorities or improved service standards in previous roles.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application showcases your ability to liaise effectively with tenants and stakeholders. A clear and concise writing style will demonstrate your capability right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Cobalt Consulting (UK) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Centre Manager. Familiarise yourself with facilities management, tenant liaison, and market operations. This will help you speak confidently about how your experience aligns with the job.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that demonstrate your ability to manage relationships with tenants and stakeholders. Think of situations where you resolved issues or improved tenant satisfaction, as these will highlight your proactive approach.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific operational challenges, like managing contractor performance or dealing with health and safety inspections. Practise your responses to these scenarios, focusing on your problem-solving skills and attention to detail.
✨Highlight Your Technical Skills
If you have experience with CAFM systems or strong Microsoft Excel skills, be sure to mention them. Prepare to discuss how you've used these tools in previous roles to maintain compliance records or monitor operational performance, as this will show you're ready for the technical aspects of the job.
