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For Companies At a Glance
- Tasks: Manage client accounts, coordinate projects, and ensure top-notch customer service.
- Company: Join a dynamic team in a creative and production-focused environment.
- Benefits: Competitive salary, career growth, and opportunities to work with diverse clients.
- Why this job: Be the go-to person for clients and make a real impact on their projects.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Fast-paced environment with opportunities for professional development.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced Account Manager to join our expanding client services team. You will be goal-orientated, thrive on challenges, a problem-solver with an aptitude for building strong client relationships and driving projects to completion within time and budget.
Responsibilities:
- Co-ordinating orders and projects through our internal workflow from receipt of enquiry through to delivery
- Owning customer service, ensuring clients are updated as often as they need throughout the project cycle and communicating changes, challenges, or questions between the business and the client
- Order quoting and processing
- Working with our Sales team, Production, Installation and Suppliers to clarify solutions to client’s requirements
- CRM management: creating and maintaining accurate project records and schedules
- Ability to interpret design and engineering drawings and co-ordinate the drawing approval process
- Document Control – uploading project documents to our supplier portals and our internal CRM portal
- Producing bespoke operations and maintenance manuals where necessary
- Travelling onsite to meet with clients, third parties and sub-contractors
- Able to work in a fast-paced environment
Skills and experience:
- Proven Account Management experience within a creative, production or manufacturing industry or similar
- Dedicated to providing excellent customer service with a high level of accuracy and excellent attention to detail
- Strong interpersonal skills to develop good internal and external business relationships
- Excellent written and verbal communication skills
- Excellent IT literacy especially Microsoft Office
- Experienced in using a CRM and following a clear process
- Ability to interpret design and engineering drawings
- Critical thinking, decision-making and problem-solving skills
Account Manager in Newbury employer: Cobal LLC
Contact Detail:
Cobal LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and challenges, so you can showcase how your skills in managing client relationships and problem-solving can drive their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the responsibilities of the Account Manager role. Highlight your ability to coordinate projects and maintain excellent customer service – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client services and any relevant projects you've managed. We want to see how you’ve thrived in similar environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and how you build strong client relationships. Let us know why you’re excited about joining our team at StudySmarter.
Showcase Your Skills: Don’t forget to highlight your IT literacy and experience with CRM systems. We love seeing candidates who can manage projects efficiently and communicate effectively, so make sure these skills are front and centre!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cobal LLC
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and how they relate to account management. Familiarise yourself with their projects and clients, so you can discuss how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you resolved them. This will demonstrate your critical thinking and decision-making abilities, which are crucial for an Account Manager.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex ideas simply, especially when discussing design and engineering drawings.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your interpersonal skills to engage with them, showing that you can develop strong relationships, just like you would with clients.
