Facilities Management Assistant in Redruth

Salary: Circa £26,000 per annum - pending pay award

Hours: 37 hours per week

We have two opportunities to join our growing Property Investment and Compliance team as a Facilities Management Assistant. You will be an ambassador for Coastline, investing time with customers to ensure they feel safe in their homes. You will support the Facilities Contract Manager to proactively ensure customer safety and regulatory compliance of our buildings through weekly safety inspections and testing of communal areas and shared spaces. You will be responsible for regular checks and accurate monitoring of any issues, including logging repairs and sharing non‑repairs queries with the relevant Coastline colleagues.

Responsibilities

• Conduct weekly safety inspections and testing of communal areas and shared spaces.
• Regularly check for and monitor any issues, logging repairs and communicating non‑repair queries.
• Log and share safety inspection findings with the Facilities Contract Manager and other relevant Coastline colleagues.

Qualifications

• Experience working within a social housing setting and reporting on repairs.
• Experience in a customer‑facing role, with the ability to translate technical matters into easily understood guidance.
• Strong analytical and IT skills, including Excel and Word.
• A full driving licence with access to a vehicle.
• A satisfactory DBS check.

Application Process

Please submit a CV and covering letter on the links provided. Use the covering letter to demonstrate how you meet the competencies and skills required for this role and why you are a good fit for Coastline. We encourage you to submit your application as soon as possible. Although we have indicated a closing date below, we may close the vacancy at an earlier time.

Closing Date: 10 April 2026

Anticipated interview Date: 24 April 2026

What can Coastline offer you

• 33 days holiday including Bank Holidays
• Continuous training and development opportunities
• Option to purchase additional annual leave
• Defined Contribution pension scheme – we will match your contributions up to 8.3%
• Healthcare cashback plan, including dental and eye care
• Health and wellbeing program, including access to EAP, Thrive Mental Wellbeing app and company sick pay after 1 year’s service
• Cycle to work scheme
• Tonnes of discounts on things from supermarkets, holidays and more

About Coastline

Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. That includes social housing for thousands of people across Cornwall, plus shared ownership and rent‑to‑buy homes to help people get a home of their own. Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping. Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people‑focused employer, putting customers and colleagues at the heart of what we do.

Accessibility and Flexible Working

Please notify our recruitment team if you would like help accessing the job information, need the application details in a different format, or require any adjustments to the application process to support any disabilities or different needs you may have. If we have advertised for a full‑time position but your preference is to work part‑time or flexibly, please give us a call so we can discuss these options. While some roles do require a full‑time postholder, wherever we can accommodate a flexible way of working we will do so for the right candidate. It is more important to us that we have the right people in our organisation, rather than just people who can work full‑time.