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- Tasks: Be the friendly face of our venue, ensuring every visitor has a great experience.
- Company: Join Sevens Casino, a trusted part of Belfast's entertainment scene.
- Benefits: Earn £13.75 - £14.50 per hour with training and progression opportunities.
- Why this job: Make memorable moments for customers in a fun and dynamic environment.
- Qualifications: 1 year in retail or hospitality, strong communication skills, and a positive attitude.
- Other info: Part-time role with flexible shifts, including evenings and weekends.
Retail Customer Assistant: Sevens Casino, Belfast
Sevens Casino is part of the Coastline Gaming family, a long‑established operator in the gaming and leisure sector. For over 40 years, Coastline has been delivering memorable customer experiences across respected brands nationwide, both in retail venues and online.
At Sevens Casino, we pride ourselves on being a trusted and welcoming part of the Belfast entertainment scene, offering a professional and enjoyable environment for both customers and staff.
The Role
As a Customer Assistant, you’ll be the friendly face of our venue, making sure every visitor enjoys a safe, welcoming, and enjoyable experience. From handling customer queries to supporting daily operations, you’ll play an important part in keeping the venue running smoothly.
This is a part‑time role on a rotating roster, including both day and evening shifts, with some weekends.
Key Responsibilities
- Provide excellent customer service, welcoming guests and assisting with their queries.
- Support with cash desk transactions and machine operations.
- Maintain high standards of cleanliness and presentation across the venue.
- Assist with opening and closing procedures as required.
Skills & Experience
- Minimum of 1 year experience in retail, hospitality, or leisure (essential).
- Strong communication and interpersonal skills.
- Reliability and the ability to work as part of a team.
- A positive, customer‑focused attitude.
- You must be 18 or over to apply.
What We Offer
- Salary range: £13.75 – £14.50 per hour, depending on experience.
- Training provided, with opportunities to develop new skills.
- Clear pathways for progression within Coastline Gaming.
- A supportive team environment in a long‑established, respected company.
How to Apply
If you’re ready to bring your energy and customer service skills to our team, send your CV to or apply directly here.
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Retail Customer Assistant employer: Coastline Gaming
Contact Detail:
Coastline Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop into Sevens Casino and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Customer Assistant and how you'd handle them. Being prepared will boost your confidence during the interview.
✨Tip Number 3
Network with current employees! If you know anyone working at Sevens Casino or in the Coastline Gaming family, chat with them about their experiences. They might share insider tips that could give you an edge.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re tech-savvy and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail, hospitality, or leisure. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service achievements!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and let us know why you’re excited about joining the Sevens Casino team. A personal touch goes a long way!
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked well with others. Highlighting your reliability and positive attitude will help us see you as a great fit for our supportive environment.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application lands right where it needs to be. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Coastline Gaming
✨Know the Venue
Before your interview, take some time to research Sevens Casino and its role within Coastline Gaming. Familiarise yourself with their values and what makes them stand out in the Belfast entertainment scene. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Customer Service Skills
As a Retail Customer Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations that highlight your communication skills and positive attitude, as these are crucial for the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. Remember, you’ll be representing a venue that prides itself on a welcoming atmosphere, so look the part!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. This shows your enthusiasm and helps you gauge if the role is right for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Customer Assistant at Sevens Casino.