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- Tasks: Support the Retail Manager and assist customers in a vibrant casino environment.
- Company: Join Sevens Casino, a dynamic gaming company focused on innovation and customer experience.
- Benefits: Flexible shifts, part-time or full-time options, and a fun work atmosphere.
- Why this job: Perfect for those who love fast-paced environments and engaging with people.
- Qualifications: 1 year of retail, customer service, and cash handling experience required.
- Other info: Opportunities for growth and development within the gaming industry.
The predicted salary is between 20000 - 30000 £ per year.
Overview:
Sevens Casino is part of a product and tech-focused gaming company operating multiple brands in the gaming market. You will be part of the retail operations team, working with a small team at ground level in a fast-paced and exciting environment.
What you will be doing:
As a Customer Assistant, you will be supporting the Retail Manager in the day-to-day operation of the club. You will build relationships with our customers ensuring they enjoy our products and services responsibly.
Responsibilities:
- Advise and guide customers on any queries or questions they might have.
- Provide cashier services.
- Run in-house promotions.
- Maintain the general upkeep of the premises.
The duties mentioned above are neither exclusive nor exhaustive and the positions may vary per post or can be subject to change at any time with or without notice.
Full and part-time roles available which include a variety of daytime, evening, and weekend shifts.
Requirements:
- 1 year of retail experience.
- 1 year of customer service experience.
- 1 year of cash handling experience.
- Leaving certificate or equivalent.
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Contact Detail:
Coastline Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant -Sevens Casino Belfast
✨Tip Number 1
Familiarise yourself with the gaming industry, especially the specific products and services offered by Sevens Casino. Understanding the nuances of the gaming market will help you engage more effectively with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in previous roles. This will show that you can maintain a positive atmosphere in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of Sevens Casino or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Be prepared to discuss your cash handling experience in detail. Think of specific instances where you managed transactions accurately and efficiently, as this is a key requirement for the Customer Assistant role.
We think you need these skills to ace Customer Assistant -Sevens Casino Belfast
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Assistant position at Sevens Casino. Tailor your application to highlight relevant experience in retail, customer service, and cash handling.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail and customer service experience. Use bullet points to detail your achievements and responsibilities in previous roles, particularly those that relate to advising customers and handling cash.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the gaming industry. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to the team at Sevens Casino.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Coastline Gaming
✨Show Your Customer Service Skills
As a Customer Assistant, your ability to connect with customers is crucial. Prepare examples from your past experiences where you successfully resolved customer queries or enhanced their experience. This will demonstrate your capability to build relationships and provide excellent service.
✨Familiarise Yourself with the Casino Environment
Understanding the gaming industry and the specific environment of Sevens Casino can give you an edge. Research the company’s values, products, and any recent promotions. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Your Cash Handling Experience
Since cash handling is a key responsibility, be ready to discuss your previous experiences managing cash transactions. Mention any specific systems or processes you are familiar with, as this will reassure the interviewer of your competence in this area.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations in a fast-paced environment. Think about potential challenges you might face as a Customer Assistant and prepare thoughtful responses that showcase your problem-solving skills and adaptability.
