At a Glance
- Tasks: Engage with customers, book appointments, and boost sales opportunities.
- Company: Join a supportive and growing team in a dynamic environment.
- Benefits: Competitive salary, bonus structure, and career progression.
- Other info: Be part of a team that values your growth and development.
- Why this job: Perfect for those who love connecting with people and driving results.
- Qualifications: Experience in appointment setting or customer service is a plus.
The predicted salary is between 25000 - 35000 € per year.
We’re looking for a confident, organised and commercially minded Appointment Setter / Business Development Manager to join our growing team. This role is ideal for someone who enjoys speaking with people, building relationships and helping convert enquiries into sales opportunities. You’ll be responsible for managing inbound and outbound enquiries, qualifying potential customers against our criteria, booking appointments for our representatives, and following up with quoted customers to improve conversion rates and customer experience.
Key Responsibilities
- Handle inbound and outbound enquiries professionally and efficiently
- Qualify leads to ensure they meet company criteria
- Book appointments for sales representatives and maintain accurate schedules
- Conduct follow-up customer care calls after appointments
- Gather feedback on customer experience and appointment quality
- Understand reasons why customers did not proceed with a purchase
- Help re-engage and persuade customers to move forward with our services
- Maintain accurate CRM records and notes from conversations
- Work closely with the sales team to improve lead quality and conversion performance
What We’re Looking For
- Previous experience in appointment setting, telesales, business development or customer service
- Excellent communication and listening skills
- Confident telephone manner and ability to build rapport quickly
- Target-driven with a proactive attitude
- Strong objection handling and persuasion skills
- Organised and able to manage multiple enquiries at once
- Experience using CRM systems is preferred
- Positive, professional and customer-focused approach
What We Offer
- Competitive salary + bonus/commission structure
- Supportive and growing team environment
- Opportunities for progression and development
Appointment Setter employer: COASTAL WINDOWS & CONSERVATORIES (UK) LIMITED
Join our dynamic team as an Appointment Setter, where you'll thrive in a supportive and collaborative environment that values your contributions. We offer competitive salaries with a bonus structure, alongside ample opportunities for professional growth and development, making it an ideal place for those looking to advance their careers while building meaningful relationships with customers.
Contact Detail:
COASTAL WINDOWS & CONSERVATORIES (UK) LIMITED Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Appointment Setter
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are speaking about your skills and experiences, the better you'll connect with potential employers.
✨Tip Number 3
Network like a pro! Attend industry events or join online forums related to appointment setting and business development. You never know who might have a lead on your dream job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Appointment Setter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Appointment Setter role. Highlight any previous experience in appointment setting or customer service, and don’t forget to showcase your excellent communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background makes you a perfect fit. Mention specific examples of how you've successfully handled enquiries or built relationships in the past.
Show Off Your Organisational Skills:Since this role involves managing multiple enquiries, it’s important to demonstrate your organisational abilities. In your application, mention any tools or methods you use to stay organised, especially if you have experience with CRM systems.
Apply Through Our Website:We want to hear from you! Make sure to apply through our website to ensure your application gets to us directly. It’s the best way to show your interest and get noticed by our hiring team!
How to prepare for a job interview at COASTAL WINDOWS & CONSERVATORIES (UK) LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the role of an Appointment Setter inside and out. Familiarise yourself with the key responsibilities listed in the job description, like handling enquiries and booking appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Pitch
Since this role involves a lot of communication, practice your telephone manner. You might want to rehearse common scenarios, such as qualifying leads or handling objections. This will not only boost your confidence but also help you sound natural and engaging during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in appointment setting or customer service. Prepare specific examples of how you've successfully managed enquiries or improved conversion rates in the past. This will give the interviewer a clear picture of your capabilities and how you can contribute to their team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about their CRM systems or how they measure success in appointment setting. This shows that you're proactive and genuinely interested in how you can fit into their team.
