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- Tasks: Manage broker relationships and oversee loan applications daily.
- Company: Join a successful specialist lender based in Central London.
- Benefits: Enjoy a full-time office role with potential for growth.
- Why this job: Be part of a dynamic team focused on excellent customer service and industry standards.
- Qualifications: Experience in mortgage lending or BTL is preferred.
- Other info: Interviews are available now, so don't miss out!
The predicted salary is between 36000 - 60000 £ per year.
Job Description
A hugely successful Specialist lender in Central London are keen to appoint an experienced Relationship Manager.
A position has arisen within an established, well appointed Lender based in Manchester.
The role of Mortgage/BTL Relationship Manager
To manage all new and existing broker relationships.
This will be achieved through establishing and maintaining positive relationships with all internal & external stakeholders, learning and understanding lender criteria, to deliver criteria updates to team members, managing case files, collecting and assessing all loan requirements, collecting signed offers and instructing solicitors.
Key Responsibilities
- To take ownership of intermediary relationships involving submitted applications, driving excellent customer service & proactively prioritising to business requirements.
- Maintain excellent product and criteria knowledge.
- Work towards agreed SLAs- both individually and in your team
- Able to take ownership and drive delivery of performance.
- Adhere & embody all industry regulations and standards.
- To liaise with team leader on all case issues.
- Provide feedback on team, other departments, competitors, lenders and introducers.
The role will involve BTL and Commercial Loans, but if you have mortgage lending experience, this will also be considered suitable. The role is offered on a full time office basis.
Interviews available now.
Mortgage Relationship Manager - Desk based employer: Coast Specialist Recruitment
Contact Detail:
Coast Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Relationship Manager - Desk based
✨Tip Number 1
Familiarise yourself with the specific lender criteria and products offered by the company. This knowledge will not only help you in discussions but also demonstrate your commitment and understanding of the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing broker relationships and how you've successfully navigated challenges in previous roles. Real-life examples will showcase your skills effectively.
✨Tip Number 4
Stay updated on industry regulations and standards relevant to mortgage lending. Being knowledgeable about compliance will set you apart as a candidate who takes the role seriously.
We think you need these skills to ace Mortgage Relationship Manager - Desk based
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mortgage Relationship Manager. Familiarise yourself with the key tasks such as managing broker relationships and adhering to industry regulations.
Tailor Your CV: Highlight your relevant experience in mortgage lending or relationship management. Use specific examples that demonstrate your ability to manage relationships and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the job requirements and express your enthusiasm for contributing to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Coast Specialist Recruitment
✨Know Your Products
Make sure you have a solid understanding of the mortgage and buy-to-let products offered by the lender. Be prepared to discuss how these products meet the needs of different clients and how you can leverage this knowledge in your role.
✨Demonstrate Relationship Management Skills
Prepare examples from your past experience where you've successfully built and maintained relationships with brokers or clients. Highlight your communication skills and how you handle challenges in these relationships.
✨Understand Industry Regulations
Familiarise yourself with the relevant industry regulations and standards that govern mortgage lending. Being able to discuss these confidently will show your commitment to compliance and professionalism.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've taken ownership of a case issue and resolved it effectively. This will demonstrate your proactive approach and ability to drive performance in a team setting.
