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For Companies At a Glance
- Tasks: Manage the final steps of mortgage completions and ensure all conditions are met.
- Company: Join a highly respected Mortgage Lender with a strong reputation in the industry.
- Benefits: Enjoy 25 days holiday, a discretionary bonus, and a supportive work environment.
- Why this job: Be part of a crucial process that helps customers achieve their homeownership dreams.
- Qualifications: Experience in lending or completions is preferred; strong communication skills are essential.
- Other info: Immediate interviews available for eager candidates ready to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
A hugely respected Mortgage Lender is keen to appoint an experienced Lending Completions Officer to work full time at their city offices Monday to Friday.
The completions process is the last step in the journey to become a mortgage customer and you will be responsible for ensuring all mortgage offer conditions are satisfied and financial threats through security risk, financial crime or error are managed so that customers complete loans when they need to and that these comply with their office of advance.
Responsibilities for the role of Completions Officer
- Liaise with Underwriters and New Business Team on any completion queries (i.e., COT received, completion call transfers, updates to all parties)
- Communicate with Intermediaries, valuers or Solicitor enquiries by email or telephone, liaising with the New Business Team & Loans Underwriters as appropriate.
- Reviewing legal correspondence from solicitors, providing responses where possible and referring queries to the underwriter or valuer if appropriate
- Pursue outstanding documents ensuring offer conditions are satisfied before authorising release of funds.
- Initiate pipeline management – advising conveyancers/underwriters when an application nears the end of its offer eligibility or valuation period or when a valuation nears expiry.
- Capability of meeting service level agreements and maintaining excellent customer service.
- Authenticate the Certificate of Title to ensure details provided from the panel of solicitors are accurate and adequate to proceed to completion.
Interviews available immediately. Benefits include 25 days holiday and discretionary bonus.
Mortgage Completions employer: Coast Specialist Recruitment
Contact Detail:
Coast Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Completions
✨Tip Number 1
Familiarise yourself with the mortgage completions process. Understanding the key steps and common challenges will help you speak confidently about your experience and how you can contribute to our team.
✨Tip Number 2
Network with professionals in the mortgage industry. Attend relevant events or join online forums to connect with others who work in completions or related fields, as they may provide insights or even referrals.
✨Tip Number 3
Brush up on your communication skills. As a Completions Officer, you'll need to liaise with various stakeholders, so practice articulating complex information clearly and concisely.
✨Tip Number 4
Stay updated on industry regulations and compliance requirements. Being knowledgeable about the latest changes will demonstrate your commitment to the role and ensure you can effectively manage any financial threats.
We think you need these skills to ace Mortgage Completions
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Lending Completions Officer. Tailor your application to highlight relevant experience and skills that match these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in mortgage completions or related fields. Mention specific tasks you've handled, such as liaising with underwriters or managing completion queries, to demonstrate your suitability for the position.
Showcase Communication Skills: Since the role involves significant communication with various stakeholders, provide examples of how you've effectively communicated in past roles. This could include handling inquiries from solicitors or intermediaries, which is crucial for this position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is essential in the mortgage completions process.
How to prepare for a job interview at Coast Specialist Recruitment
✨Know the Completions Process
Familiarise yourself with the mortgage completions process, including the key steps and documentation involved. Being able to discuss this knowledgeably will show your understanding of the role and its importance in the customer journey.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding managing financial threats or errors. Prepare examples from your past experience where you successfully navigated similar challenges.
✨Demonstrate Communication Skills
As a Completions Officer, you'll need to liaise with various stakeholders. Be ready to showcase your communication skills by discussing how you've effectively interacted with underwriters, solicitors, or customers in previous roles.
✨Highlight Customer Service Experience
This role requires excellent customer service. Share specific instances where you went above and beyond to meet customer needs, ensuring you align your experiences with the company's commitment to customer satisfaction.
