G1 IT Support Services Assistant in Hamilton

G1 IT Support Services Assistant in Hamilton

Hamilton Full-Time 24325 - 27391 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide front desk support and manage IT equipment for a dynamic team.
  • Company: Join South Lanarkshire Council, a supportive and inclusive employer.
  • Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
  • Why this job: Kickstart your career in IT while making a real difference in the community.
  • Qualifications: Strong organisational skills and basic IT literacy required.
  • Other info: Great opportunities for personal growth and development in a friendly environment.

The predicted salary is between 24325 - 27391 £ per year.

Internal applicants MUST apply via Opportunity Marketplace. Please complete your SKILLS and QUALIFICATIONS via the "Me" tab/tile on Fusion or by clicking on the application link in the section of the application form titled REVIEW SKILLS AND QUALIFICATIONS.

Details

  • ACTUAL CLOSING DATE: Applications must be received by Thursday 5 February 2026 at 11:55PM
  • Location: Ground Floor, Council Headquarters, Hamilton, ML3 0AA
  • Hours: 35 hours per week, Permanent
  • Work Pattern: Monday - Thursday 8.45am - 4.45pm and Friday 8.45am - 4.15pm
  • Salary: £24,325 - £27,391 per year

Role and Responsibilities

Finance and Corporate Resources require a highly motivated individual to join their Support Services Team within IT. The post holder will be responsible for delivering all front desk clerical support on behalf of IT Services. The role will involve a range of routine clerical and basic financial duties, including welcoming visitors, managing IT equipment, maintaining and updating mobile asset inventories, and coordinating the disposal of equipment. The successful candidate must be able to effectively prioritise workloads, work to deadlines, and demonstrate strong organisational skills. You will also be expected to provide a high standard of customer service and to develop and maintain effective working relationships with colleagues and external suppliers. The role requires a good level of IT literacy, with experience in using Microsoft Office applications and Case Management Systems. The post holder must also have the ability to travel to various locations within South Lanarkshire.

Application and Selection Process

Please answer the following question as part of your application submission; your answers should be uploaded under supporting documents. Please provide evidence of your experience and achievements in the five specific behaviours framework: "Efficient, Flexible, Leading, Working with Others and Performing". If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

How to Apply

Please Apply online – All correspondence will be via your email address.

Recruitment Checks and Equality

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire Council directly or indirectly in connection with any appointment shall disqualify the applicant.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. An Overseas Criminal Records Check is required where applicants were born outside the UK or have lived or worked outside the UK for a continuous period in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the appropriate authority. The check must include an official statement confirming no history of criminal records. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to supporting members of the armed forces, veterans and their families through the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification.

Benefits

  • Enrolment in award winning local government pension scheme
  • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
  • Up to 33 days annual leave
  • Public holiday entitlement (up to 10 days)
  • Occupational sick pay
  • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave
  • Employee Discounts - including discounts at the cinema
  • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Note: We do not accept CVs in place of the application form. To be considered for this vacancy you must complete the application form.

G1 IT Support Services Assistant in Hamilton employer: Coast Concrete Services

South Lanarkshire Council is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. With a commitment to equal opportunities, flexible working policies, and a generous benefits package including up to 33 days of annual leave and an award-winning pension scheme, employees can thrive both personally and professionally in the heart of Hamilton. Join us to make a meaningful impact while enjoying a fulfilling career in local government.
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Contact Detail:

Coast Concrete Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land G1 IT Support Services Assistant in Hamilton

✨Tip Number 1

Make sure you know the ins and outs of the role! Familiarise yourself with the job description and think about how your skills match up. This will help you stand out when you're chatting with the hiring team.

✨Tip Number 2

Practice makes perfect! Before any interviews, run through common questions and prepare your answers. We can even help you with mock interviews to boost your confidence and get you ready to impress.

✨Tip Number 3

Networking is key! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in candidates. Plus, it could give you a leg up in the application process!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to highlight your experience in the five specific behaviours framework when you submit your supporting documents.

We think you need these skills to ace G1 IT Support Services Assistant in Hamilton

Clerical Support
Customer Service
IT Literacy
Microsoft Office Applications
Case Management Systems
Organisational Skills
Workload Prioritisation
Deadline Management
Effective Communication
Relationship Building
Asset Management
Equipment Disposal Coordination
Flexibility
Travel Capability

Some tips for your application 🫡

Get to Know the Application Process: Before diving in, make sure you understand the application process. Remember, we need you to apply through the Opportunity Marketplace, so don’t forget to check that out first!

Show Off Your Skills: When filling out your application, highlight your skills and qualifications in the 'Me' tab on Fusion. We want to see how you fit into our team, so be specific about your experiences!

Answer the Behavioural Questions: Don’t skip the part where you provide evidence of your experience with the five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. This is your chance to shine, so give us some solid examples!

Keep an Eye on the Deadline: Make sure you submit your application by Thursday 5 February 2026 at 11:55PM. We wouldn’t want you to miss out on this opportunity, so set a reminder and get it done early!

How to prepare for a job interview at Coast Concrete Services

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of the G1 IT Support Services Assistant role. Familiarise yourself with tasks like managing IT equipment and providing clerical support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Customer Service Skills

Since this role involves a high standard of customer service, prepare examples from your past experiences where you've successfully dealt with customers or colleagues. Highlight how you maintained effective working relationships and resolved any issues, as this will resonate well with the interviewers.

✨Prepare for Behavioural Questions

Expect questions related to the five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. Think of concrete examples from your experience that illustrate these behaviours. This will not only help you answer confidently but also align your responses with what they’re looking for.

✨Practice Your IT Literacy

Brush up on your skills with Microsoft Office applications and any relevant Case Management Systems. You might be asked about your proficiency during the interview, so being able to discuss your experience and comfort level with these tools will give you an edge.

G1 IT Support Services Assistant in Hamilton
Coast Concrete Services
Location: Hamilton

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