At a Glance
- Tasks: Assist in providing direct patient care and support within a multidisciplinary team.
- Company: Join Kilbryde Hospice, a leader in specialist palliative care services.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Other info: Opportunity for personal growth and development in a supportive environment.
- Why this job: Be part of a compassionate team enhancing patients' quality of life.
- Qualifications: SVQ Level 2 in Health & Social Care and experience in palliative care.
The predicted salary is between 12147 - 12800 £ per year.
Salary: £12,147 (FTE £25,306) – Hours: 18 hours over 3 days – Department: Out-Patient Services – Reports to: Registered Nurse – Out-Patient Services.
Kilbryde Hospice provides specialist palliative care services to the people of South Lanarkshire, meeting the physical, emotional, social and spiritual needs of patients and carers. Staff deliver patient‑centred care, promoting choice, dignity, self‑esteem and an enhanced quality of life.
Job Purpose
As part of the multidisciplinary team, the post holder assists in the provision of direct patient care in Day Services and, where necessary, across clinical services at Kilbryde Hospice. Under the direction of senior members of the multidisciplinary team (MDT), the post holder carries out duties to contribute to effective communication and provision of enablement care in the hospice.
Key Accountabilities
- Assist senior MDT members with a range of duties across hospice services.
- Be responsible for the assessment, care and treatment of patient/carer, and accurate completion of associated documentation.
- Maintain therapeutic relationships with patients, carers, relatives, volunteers and colleagues.
- Ensure effective communication (verbal, non‑verbal, electronic and written) with staff, volunteers, patients and carers.
- Contribute to multi‑disciplinary service delivery.
- Actively promote a rehabilitative model of care.
- Contribute to and undertake ongoing education and research.
Patient / Carer Support
- Assist with activities of daily living under the direction of senior MDT members.
- Support carers via assessment.
- Participate in patient and carer education sessions.
- Undertake an enablement approach to care.
- Ensure patients/carers are treated with dignity and respect at all times.
- Recognise any changes in patient/carer condition and feedback to relevant senior MDT members.
- Assist with moving and handling as required.
- Ensure safe and responsible use of equipment in relation to patient care.
- Assist with nutritional requirements.
- Facilitate and participate in self‑management workshops for patients and carers.
- Encourage patient/carer to take an active role in their own health and wellbeing.
Communication
- Demonstrate effective communication skills at all times.
- Contribute to a multi‑disciplinary team approach to communication.
- Involve patients and carers in care and treatment plan.
- Ensure written and electronic documentation is completed confidentially, accurately and legibly in accordance with Kilbryde Hospice and Caldicott Guidelines.
- Use sensitivity when dealing with bereaved relatives and families under guidance from senior MDT members.
General Responsibilities Of All Employees
- Comply with relevant Kilbryde Hospice policies and procedures.
- Support and work effectively with volunteers.
- Uphold confidentiality of personal information in line with GDPR and Kilbryde Hospice code.
- Follow infection prevention and control policies.
- Familiarise with Kilbryde Hospice Health & Safety policies.
- Carry out duties within the Kilbryde Hospice Code of Conduct.
- Observe the non‑smoking policy on hospice and Hairmyres hospital grounds.
- Act in line with Kilbryde Hospice Dignity at Work, Equality, Diversity & Inclusion policies.
Applicants should be aware that the role includes working with vulnerable groups and successful applicants will be subject to a PVG check by Disclosure Scotland.
Essential
- SVQ Level 2 minimum, Health & Social Care.
- Experience of working with patients requiring specialist palliative care.
- Understanding of enablement within specialist palliative care.
- Strong listening and communication skills.
- Experience in working with Microsoft Office.
- Confident working within an MDT and one‑to‑one basis with patients, carers and relatives.
- Treat all patients, carers/relatives and work colleagues with dignity and respect, irrespective of gender, race, disability, sexual orientation, age or religion.
- Carry out assigned patient care and tasks effectively in a busy environment.
- Work a variety of shifts/internal rotation.
Desirable
- Experience of working in a hospice or enabling environment.
- Experience of undertaking workplace audits.
- Experience of working with Excel and PowerPoint.
How To Apply
To apply for this position, please send your CV and a cover letter outlining your suitability for the role by 23rd November 2025.
Clinical Support Worker - Out Patient Services in East Kilbride employer: Coast Concrete Services
At Kilbryde Hospice, we pride ourselves on being an exceptional employer dedicated to providing compassionate palliative care in South Lanarkshire. Our supportive work culture fosters collaboration within a multidisciplinary team, offering ample opportunities for professional growth and development. With a focus on dignity, respect, and patient-centred care, we empower our Clinical Support Workers to make a meaningful impact in the lives of patients and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Support Worker - Out Patient Services in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare field, especially those who work in palliative care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and teamwork. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for patient-centred care during interviews. Share personal stories or experiences that highlight your commitment to dignity and respect in healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles we have on offer.
We think you need these skills to ace Clinical Support Worker - Out Patient Services in East Kilbride
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of Clinical Support Worker, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about palliative care and how you can contribute to our team at Kilbryde Hospice. Keep it personal and engaging – we love to see your personality come through!
Showcase Communication Skills:Effective communication is key in this role. In both your CV and cover letter, highlight any experiences where you’ve demonstrated strong communication skills, especially in a healthcare setting. We’re looking for those who can connect with patients and colleagues alike!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Coast Concrete Services
✨Know Your Role
Make sure you understand the responsibilities of a Clinical Support Worker in Out Patient Services. Familiarise yourself with the key accountabilities listed in the job description, such as assisting with patient care and maintaining effective communication. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Skills
Prepare to discuss your experience in health and social care, especially any work with palliative care. Think of specific examples where you've demonstrated strong listening and communication skills, or how you've contributed to a multi-disciplinary team. This will show that you're not just qualified, but also a great fit for their team.
✨Emphasise Empathy and Dignity
Since this role involves working with vulnerable groups, be ready to talk about how you treat patients and their families with dignity and respect. Share experiences where you've had to handle sensitive situations, and explain how you ensure that patients feel valued and cared for.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. You might ask about the training opportunities available for new staff or how the team collaborates on patient care. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
