At a Glance
- Tasks: Deliver personalised financial advice and manage day-to-day banking needs.
- Company: Join Coast Capital, a leader in inclusive banking with a strong community focus.
- Benefits: Competitive salary, flexible work options, and customisable benefits for you and your family.
- Other info: Opportunities for growth and development in a supportive, award-winning culture.
- Why this job: Make a real impact by helping Canadians feel good about banking.
- Qualifications: Five years of banking experience and a passion for building relationships.
The predicted salary is between 65800 - 79000 ÂŁ per year.
We are seeking an experienced Relationship Manager to deliver personalised financial advice, manage day‑to‑day banking needs, and contribute to member growth in our Surrey branch. The role is part of a “Ready‑Now” program meaning you will receive training at a temporary branch before permanent placement.
Job Purpose
In this role you will identify lending, credit, and investment opportunities and provide trusted guidance while championing Coast Capital’s values. The Relationship Manager is a frontline ambassador, responsible for acquiring new members and deepening relationships with existing members.
Accountabilities
- Build a deep understanding of members to provide positive, unexpected experiences.
- Leverage banking expertise to match member needs with core banking, lending, and investment options.
- Collaborate with branch teams to uncover and refer insurance, investment, personal insurance, and small‑business needs.
- Engage customers in the “Where You’re at Money Chat” and maximise opportunities to help them manage, save, grow, and protect their well‑being.
- Help change how Canadians feel about banking.
Skills & Qualifications
- Minimum five years of experience in a bank or credit union.
- Post‑secondary education in finance, business administration, or a related field.
- Knowledge of Canadian investment funds.
- Solid understanding of day‑to‑day banking, complex investment, and lending products.
- Strong sales capability with a keen eye for opportunity.
- Excellent relationship‑building skills with diverse people.
- Multi‑tasking ability, strong prioritisation, and high attention to detail.
Equity, Diversity & Inclusion
Coast Capital encourages applications from Indigenous Peoples, Black, and racial‑ised persons, persons with disabilities, people of diverse sexual and gender identities, and women. We value candidates who demonstrate a commitment to equity, diversity and inclusion.
Why join Coast Capital Savings?
- Purpose is our North Star. All decisions reflect our guiding purpose.
- Committed to inclusion and engagement. We cultivate an inclusive culture.
- A career that grows with you. Opportunities for development and promotion.
- Work where you’re most effective. Flexible work options with myWork.
- Benefits that flex to your needs. Customisable benefits for you and your family.
- Retirement options. Defined contribution or defined benefit pension plans.
- Mortgage and auto financing benefits. Employees receive competitive rates.
- Real Recognition. We celebrate employee achievements.
- An award‑winning culture. Recognised by industry awards.
- Community reinvestment. 10% of profits returned to community.
- Double your impact. Volunteer hours supported with monetary matching.
Relationship Manager - Ready Now in England employer: Coast Capital Savings
Contact Detail:
Coast Capital Savings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager - Ready Now in England
✨Tip Number 1
Get to know the company inside out! Research Coast Capital’s values and recent initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of a Relationship Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Relationship Manager - Ready Now in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your experience in banking and how it aligns with Coast Capital’s values. We want to see how you can bring your unique skills to our team!
Showcase Your Relationship-Building Skills: In your application, emphasise your ability to build strong relationships with diverse clients. Share specific examples of how you've successfully engaged with customers in the past. This is key for us at Coast Capital!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Coast Capital Savings
✨Know Your Stuff
Make sure you brush up on your knowledge of banking products, lending, and investment options. Familiarise yourself with Coast Capital’s values and how they align with your own experiences in the industry.
✨Showcase Your Relationship Skills
Prepare examples that highlight your relationship-building abilities. Think of specific instances where you've successfully engaged with clients and deepened their trust in your financial advice.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various customer situations. Practice responses that demonstrate your problem-solving skills and ability to provide personalised financial advice.
✨Emphasise Your Commitment to Diversity
Since Coast Capital values equity, diversity, and inclusion, be prepared to discuss how you’ve contributed to these areas in your previous roles. Share any relevant experiences that showcase your commitment to creating an inclusive environment.