RSE Operations Deputy Manager in Cobham

RSE Operations Deputy Manager in Cobham

Cobham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the smooth operation of sports and leisure facilities while ensuring compliance and safety.
  • Company: Join a prestigious school known for its exceptional sports and community facilities.
  • Benefits: Full-time role with opportunities for professional growth and a vibrant work environment.
  • Why this job: Make a difference in a dynamic setting while engaging with the community and promoting safety.
  • Qualifications: Organised, proactive individuals with strong communication skills and a passion for customer service.
  • Other info: Flexible hours with some evenings and weekends; great for those looking to gain diverse experience.

The predicted salary is between 36000 - 60000 £ per year.

Reed’s School Enterprises manages the lettings and community use of Reed’s and Ripley Court School’s exceptional sports and leisure facilities, including tennis, swimming, and event spaces. The team also supports other commercial activities within the school, including the School Shop and Tuck Shop. We pride ourselves on providing a professional, safe, and welcoming environment for members, visitors, and hirers. We are seeking a reliable, organised, and proactive RSE Operations Deputy Manager to support the RSE Manager and help deliver the smooth and compliant operation of Reed’s School Enterprises.

This varied role covers compliance monitoring, health and safety, first aid provision, membership administration, lifeguard rota coordination, activity setup and close-down, site security, and occasional support for retail operations within the school. The role is a full-time, year-round position and some weekend and evening hours will be required. The role will report into the RSE Manager.

Main Duties and Responsibilities
  • Operational Excellence: Lead the preparation, setup, and secure management of facilities for activities, events, and external hires, ensuring every detail is meticulously organised.
  • Customer Engagement: Serve as a primary point of contact for members, visitors, and hirers, delivering outstanding service and building positive relationships across all interactions.
  • Membership & Administration: Oversee tennis and swimming memberships, manage renewals and enquiries, and maintain accurate records with a customer-first approach.
  • Compliance & Safety: Monitor safeguarding and compliance documentation for all hirers, coaches, and instructors; conduct regular health and safety inspections and risk assessments.
  • First Aid & Lifeguard Coordination: Act as a designated First Aider, maintain first aid kits and records, and coordinate lifeguard rotas to ensure full coverage and up-to-date qualifications.
  • Retail & Site Support: Assist in the School Shop and Tuck Shop, supporting uniform appointments, stock management, and providing cover during busy periods or staff absences.
  • Site Security: Support site security operations, including opening, closing, and monitoring systems to maintain a safe environment for all users.
  • Undertake such other comparable duties as the RSE Manager and Operations Director require from time to time.
  • Promote and safeguard the welfare of children and young persons.

Interested applicants are encouraged to submit a completed application as soon as possible. The School reserves the right to interview and appoint before the closing date, should a suitable candidate present themselves. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The School may carry out online searches on shortlisted applicants, and all applicants will be required to provide details of their online profile, including social media account names/handles, as part of their application. This post is exempt from the Rehabilitation of Offenders Act 1974. The School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

RSE Operations Deputy Manager in Cobham employer: Coast and Vale Learning Trust

Reed’s School Enterprises is an exceptional employer, offering a dynamic work environment where professionalism and community engagement are at the forefront. Employees benefit from a supportive culture that prioritises safety and compliance, alongside opportunities for personal growth through varied responsibilities in sports and leisure management. Located in a vibrant educational setting, staff enjoy the unique advantage of contributing to the well-being of children and young people while developing their skills in a collaborative team.
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Contact Detail:

Coast and Vale Learning Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land RSE Operations Deputy Manager in Cobham

✨Tip Number 1

Get to know the school and its community! Research Reed’s School Enterprises and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or at local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to operations management, compliance, and customer service. Think of examples from your past experiences that highlight your skills in these areas, especially those that align with the job description.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position and mentioning something specific from your conversation can leave a lasting impression. And remember, apply through our website for the best chance!

We think you need these skills to ace RSE Operations Deputy Manager in Cobham

Operational Management
Customer Service
Membership Administration
Compliance Monitoring
Health and Safety Inspections
Risk Assessment
First Aid Certification
Lifeguard Coordination
Site Security Management
Organisational Skills
Communication Skills
Proactive Problem-Solving
Attention to Detail
Team Collaboration

Some tips for your application 🫡

Show Your Organisational Skills: In your application, highlight your ability to manage multiple tasks and keep everything running smoothly. We love seeing examples of how you've organised events or managed schedules in the past!

Customer Service is Key: Since you'll be the go-to person for members and visitors, make sure to showcase your customer service experience. Share stories that demonstrate your knack for building positive relationships and providing outstanding service.

Be Compliant and Safety-Conscious: Given the importance of compliance and safety in this role, mention any relevant experience you have with health and safety regulations or first aid. We want to know you're proactive about keeping everyone safe!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Reed's School Enterprises.

How to prepare for a job interview at Coast and Vale Learning Trust

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of the RSE Operations Deputy Manager. Familiarise yourself with compliance monitoring, health and safety protocols, and customer engagement strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Organisational Skills

Since this role requires a high level of organisation, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or events. Highlight how you ensured everything ran smoothly and efficiently, as this will resonate well with the interviewers.

✨Emphasise Your Customer Service Experience

As a primary point of contact for members and visitors, it's crucial to showcase your customer service skills. Share stories that illustrate your ability to build positive relationships and handle inquiries or complaints effectively. This will demonstrate that you can maintain the welcoming environment they pride themselves on.

✨Prepare for Compliance Questions

Given the importance of compliance and safety in this role, be ready to answer questions related to safeguarding and health and safety inspections. Brush up on relevant regulations and think about how you would approach risk assessments. This will show that you take these responsibilities seriously and are prepared to uphold their standards.

RSE Operations Deputy Manager in Cobham
Coast and Vale Learning Trust
Location: Cobham

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