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- Tasks: Help students find their new homes and support our professional properties.
- Company: Join Coapt, a vibrant team in the heart of Brighton.
- Benefits: 29 days holiday, social events, and exclusive employee discounts.
- Why this job: Be the friendly face that makes tenancies smooth and enjoyable.
- Qualifications: Organised, detail-oriented, and confident in handling customer enquiries.
- Other info: Enjoy a modern office environment with great career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We’re Coapt - a vibrant, ambitious team based in the heart of Brighton. As specialists in student accommodation, we handle a large number of applications from both students and guarantors. We’re looking for an organised, competent, and friendly individual to join our administration team. You’ll play a vital role in helping tenants secure their new homes and ensuring that tenancies start smoothly. Your role will also involve supporting our professional properties, liaising with landlords, contractors, and residents, and being a welcoming presence at our office reception.
The Person We’re Looking For:
- Super organised and efficient
- Accurate and detail-oriented
- Friendly, professional, and approachable
- Able to handle stressful situations and different customers with confidence
- Inclusive and supportive of the wider business
- Computer literate, confident in Microsoft Office, and quick to learn new software systems
- Experience in handling customer enquiries or front-of-house reception duties would be an advantage.
What You’ll Be Doing:
- Processing student and professional tenancy applications
- Completing tenant referencing and Right to Rent checks
- Conducting key handovers and remote inductions
- Drawing up, issuing, and executing contracts
- Handling administration tasks, including digital filing, data entry, and record keeping
- Auditing records to ensure accuracy and compliance
- Answering queries from tenants, landlords, guarantors, and contractors in person, via phone, and email
- Acting as a friendly first point of contact at our office reception
Benefits:
- 29 Days Holiday (including bank holidays) - plus an extra day per year of service (up to 5 extra days)
- 2 Additional Paid Social Days - enjoy our company events on us!
- Perkbox Employee Benefits – exclusive discounts, freebies & monthly reward points.
- Employee Assistance Programme - 24/7 confidential support, counselling & online GP.
- Business-Casual Dress Code - We’re not your stereotypical agent, so no need for suits and ties!
- Office environment - Friendly open-plan modern office environment
- Career Development Opportunities - we’ll support your growth with learning, mentoring, and the chance to shape your role as you progress
- Regular events & socials - From casual get-togethers to exciting company-wide events
- Annual Overseas Mystery Trip - an exciting team getaway to a surprise destination!
- Enhanced Maternity/Paternity Pay available after reaching a key service milestone
- Subsidised Healthcare available after reaching a key service milestone
- Company Pension - Secure your future with our company pension plan
The Details:
- Job Type: Full-time, Permanent (part-time applications considered)
- Schedule: Monday–Friday (9am–5:30pm) & 1 in 4 Saturdays (10am–4pm)
- Working pattern is negotiable - please ask us!
Property Administrator in Brighton employer: Coapt
Contact Detail:
Coapt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Coapt's social media and website. This will help you understand what they value and how you can fit in with their vibrant team.
✨Tip Number 2
Practice your people skills! As a Property Administrator, you'll be the friendly face at the reception. Role-play common scenarios with a friend to boost your confidence in handling different customer enquiries.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your ability to stay super organised and efficient, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the exciting world of student accommodation.
We think you need these skills to ace Property Administrator in Brighton
Some tips for your application 🫡
Show Your Organisational Skills: As a Property Administrator, being super organised is key! Make sure your application highlights any experience you have in managing tasks efficiently. We want to see how you keep things running smoothly!
Be Friendly and Approachable: Since you'll be the first point of contact for tenants and landlords, let your personality shine through! Use a warm tone in your cover letter and show us how you can handle different customers with confidence.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like your proficiency in Microsoft Office and any relevant customer service experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Coapt
✨Show Your Organisational Skills
As a Property Administrator, being organised is key. Prepare a few examples of how you've managed multiple tasks or projects efficiently in the past. This will demonstrate your ability to handle the busy nature of the role.
✨Be Friendly and Approachable
Since you'll be the first point of contact at the office, it's important to convey warmth and professionalism. Practice a friendly greeting and think about how you can make a positive impression right from the start.
✨Know Your Stuff About Tenancy Processes
Familiarise yourself with the basics of tenancy applications, referencing, and Right to Rent checks. Showing that you understand these processes will impress the interviewers and show you're ready to hit the ground running.
✨Prepare for Customer Queries
Think about common questions tenants or landlords might have and how you would respond. Being able to confidently handle queries will highlight your customer service skills and your readiness for the role.
