Coalition, Inc. is seeking a Support Engineer to be the voice of the customer when security questions and incidents arise.
You will field concerns, communicate with technical and non-technical audiences, and ensure issues are understood, prioritized, and carried through to resolution, including prompt escalation of severe incidents. You will collaborate with Product, Threat Engineering, and Security Engineering to translate feedback into product and experience improvements, blending customer
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Remote Security Support Engineer employer: Coalition, Inc.
Coalition is an exceptional employer that fosters a remote-first, inclusive culture where diverse backgrounds are celebrated. With a strong focus on employee well-being, offering 100% medical coverage, generous paid holidays, and wellness programmes, Coalition prioritises both personal and professional growth. As a Security Support Specialist, you will have the opportunity to make a meaningful impact while collaborating with talented teams dedicated to protecting businesses from digital risks.
