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- Tasks: Service and repair groundcare machinery at various customer sites.
- Company: Supportive, people-oriented business with a focus on training.
- Benefits: Competitive salary, overtime potential, company van, bonuses, and 23 days holiday.
- Why this job: Join a dynamic team and work on exciting machinery while making customers happy.
- Qualifications: NVQ level 3 in Mechanical Engineering and 3 years of relevant experience.
- Other info: Great career growth opportunities and extensive training provided.
The predicted salary is between 30000 - 35000 £ per year.
Field Service Engineer – Groundcare Machinery – £30,000 – £35,000 + overtime = £40k – £50k OTE + Company Van + Company Bonus + Pension + Life Assurance + Shopping Discounts + Employee Assistance Programme + 23 days holiday + bank + Extensive Training
Does working on the service and repair of a wide range of Groundcare machinery excite you? Are you an experienced Field Service Engineer with experience of maintaining, servicing and repairing plant, machinery or vehicles? If working for a supportive and people orientated business who offering endless training, then this could be the role for you so read on.
Based from home, as Field Service Engineer you will be travelling to customer sites which include schools, golf courses, private estates, premiership football clubs, rugby clubs throughout Surrey, West Sussex and Hampshire and be responsible for the fault finding, diagnosis, service and repair of a wide range of groundcare machinery including but not limited to ride on lawnmowers, scarifiers, seeders, cultivators, aerators, top dressers, renovation machinery, weed and moss removers etc, resolving problems 1st time to maximise customer satisfaction and prevent costly revisits and credit situations.
As Field Service Engineer you will be time served or qualified to NVQ level 3 or above in Mechanical Engineering or related subject and have at least 3 years’ experience of working on the service and breakdown repair of mechanical based plant, equipment or machinery and have an understanding of hydraulics, electrics and diesel engines. Individuals with a background in the Armed Forces or previous experience of working on groundcare, agricultural, forklifts, excavators, rollers, dumpers or similar plant would be of distinct interest, though not essential.
To be successful in this role you must be presentable and possess strong customer facing and communication skills with a focus towards always delivering first class customer service.
Field Service Engineer – Groundcare – Southeast employer: Coalesce Recruitment
Contact Detail:
Coalesce Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Groundcare – Southeast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and what they look for in a Field Service Engineer. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your technical skills and customer service experience clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Field Service Engineer – Groundcare – Southeast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with groundcare machinery and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical engineering background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer role and how your previous experiences have prepared you for this position. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to mention any past experiences where you’ve delivered excellent customer service. We’re all about keeping our clients happy, so let us know how you can contribute to that!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application better. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Coalesce Recruitment
✨Know Your Groundcare Machinery
Make sure you brush up on the specific types of groundcare machinery mentioned in the job description. Familiarise yourself with the common issues and repairs associated with ride-on lawnmowers, scarifiers, and other equipment. This will show your potential employer that you're not just qualified, but genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises strong customer-facing skills, prepare examples from your past experiences where you delivered excellent customer service. Think about situations where you resolved issues quickly or went above and beyond to ensure customer satisfaction. This will highlight your ability to connect with clients and represent the company well.
✨Highlight Relevant Experience
Be ready to discuss your mechanical engineering qualifications and any hands-on experience you have with similar machinery. If you've worked with hydraulics, electrics, or diesel engines, make sure to mention these specifics. Tailoring your experience to match the job requirements will help you stand out.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows that you're not only interested in the position but also in how you can grow within the company.
