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For Companies At a Glance
- Tasks: Manage customer inquiries and provide top-notch service in a dynamic environment.
- Company: Reputable nationwide service provider with a focus on employee development.
- Benefits: Competitive salary, 20 days holiday, pension, life assurance, and supportive culture.
- Other info: Opportunity for growth in a well-established company with a 50-year legacy.
- Why this job: Join a caring team where your organisational skills can shine and make a difference.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 27000 - 28500 £ per year.
Salary: £27,000 - £28,500 + 20 days holiday + bank + pension + life assurance
Do you have previous experience of working within a customer service, call handling, service administration or service controller role? Would you describe yourself as being highly organised, methodical with a strong attention to detail? Do you have strong communication / customer service skills and the ability to liaise with people at all levels including customers? Are you looking to join a business who truly care for, nurture and develop their people? If so, then this could well be the role that you are looking for so read on.
A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Customer Service Administrator to join their service administration team based at their regional depot in Avonmouth, Bristol.
Customer Service Administrator employer: Coalesce Recruitment
Contact Detail:
Coalesce Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to showcase your strong communication skills and attention to detail, so be ready to share examples from your past experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Service Administrator job. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for?
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service or administration roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Share specific examples of your organisational skills and attention to detail that align with our needs.
Show Off Your Communication Skills: Since this role involves liaising with customers and colleagues, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Coalesce Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles and practices. Be ready to discuss your previous experiences in call handling or service administration, highlighting how you effectively resolved customer issues and maintained a high level of satisfaction.
✨Showcase Your Organisational Skills
Since the role requires being highly organised and methodical, prepare examples that demonstrate your ability to manage multiple tasks efficiently. Think about times when you successfully prioritised your workload or implemented systems to improve organisation.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Research the Company Culture
Understand the company’s values and culture, especially their commitment to nurturing and developing their people. Be prepared to discuss why you want to work there and how you align with their mission, showing that you’re not just looking for any job, but this specific one.