HR and Admin Officer in Exminster

Salary range £ £32000 per annum

Coactive Care is a family-run and growing care organisation, proud to provide high-quality, person-centred support across our Devon homes — including Georgian House, Meadfoot View, and our new flagship service Spurfield House (opening soon in Exeter).

We are now recruiting an HR and Admin Officer to join our team based in Exeter at our new flagship service Spurfield House. This key role supports the HR Manager and Operations Director in managing recruitment, staff compliance, and day-to-day administration across a busy care environment.

Full Description

Purpose of the Role

The HR and Admin Officer plays a key role in supporting the effective running of the care home and wider organisation. Working closely with the HR Manager and Operations Director, the post holder provides hands-on support across recruitment, training coordination, staff compliance, and day-to-day administration.

This role ensures that HR and administrative practices comply with employment legislation, CQC standards, and internal company policies. It contributes directly to maintaining a positive and supportive workplace culture where all staff feel valued, empowered, and aligned with the organisation\’s person-centred ethos.

You\’ll help coordinate recruitment campaigns, maintain personnel records, assist with audits, and ensure staff data meets CQC and GDPR standards. You\’ll also support payroll preparation, reporting, and general office administration, contributing to the smooth running of the home and wider group.

Human Resources

• Help to support the full employee life cycle, including recruitment, onboarding, probation, performance management, and leavers\’ processes.
• Maintain accurate, compliant, and confidential personnel files in accordance with GDPR and CQC requirements.
• Oversee staff record compliance and assist with internal and external audits to ensure all legal checks and documentation are complete.
• Support the coordination of recruitment campaigns — advertising roles, shortlisting applicants, arranging interviews, and issuing offer letters and contracts.
• Monitor DBS applications, right-to-work checks, and reference verifications.
• Support managers with employee relations matters, including absence management, disciplinary, grievance, and capability procedures; attend meetings to take minutes where required.
• Track staff attendance, sickness, and annual leave, producing reports and trend analysis for management review.
• Provide regular HR data and workforce reports to the HR Manager and Operations Director.

Administration

• Provide efficient administrative support to the Registered Manager and management team.
• Manage correspondence, documentation, and emails professionally and efficiently.
• Assist with preparing reports, audits, and supporting materials for CQC inspections and local authority reviews.
• Maintain accurate and organised digital and paper filing systems.
• Support payroll preparation by submitting verified staff hours, holiday, and absence information.
• Oversee office supplies, maintenance requests, and day-to-day administrative needs to support operational effectiveness.
• Manage petty cash and small financial transactions responsibly.
• Work collaboratively with the Maintenance Team to schedule and monitor workflow via the maintenance management system.

Communication and Team Support

• Act as point of contact for HR and administrative queries from staff and external partners.
• Promote a positive, inclusive workplace culture consistent with the organisation\’s values.
• Support the coordination of staff meetings, training sessions, and team development events.
• Handle all confidential information with professionalism and discretion.

Professional Development

• The salary range recognises the dual HR and administrative scope and CQC-regulated complexity of the role.
• Progression opportunities exist to HR Advisor or HR Business Partner level for candidates demonstrating leadership and continued professional development (e.g., CIPD Level 5).
• The organisation supports ongoing training and upskilling, including CIPD qualifications and compliance auditing development.

We Can Offer

A Successful Candidate Should Have

Essential:

• Proven experience in HR and/or administrative roles, ideally within health or social care.
• Sound understanding of employment law and HR best practice.
• Excellent communication, interpersonal, and organisational skills.
• High attention to detail and ability to manage multiple priorities.
• Proficiency in Microsoft Office and HR information systems.

Desirable:

• CIPD Level 3 qualification (or above) or equivalent HR training.
• Experience in a CQC-regulated care environment.
• Knowledge of payroll processes and HR compliance systems.

Full UK driving licence and willingness to travel to other sites as needed.

Candidate Must Have