IT Support Team Leader

IT Support Team Leader

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch IT support and manage exciting projects.
  • Company: Established IT support provider with a focus on employee development.
  • Benefits: Competitive salary, bonuses, pension, 23 days holiday plus birthday off.
  • Other info: Great culture with clear career progression opportunities.
  • Why this job: Join a dynamic team and make a real impact in education technology.
  • Qualifications: Strong communication skills and proven leadership experience required.

The predicted salary is between 30000 - 40000 £ per year.

£30,000 to £40,000 basic salary per annum plus benefits including bonus, pension, 23 days holiday (+birthday and bank holidays), and excellent training development plans.

Our client, a well-established IT support and solutions provider, is seeking an IT Support Team Leader to join their team on a permanent basis. Based on-site with a client in Barrow-in-Furness, you will be the day-to-day lead for a team of three.

This is a fantastic opportunity for a proven people manager to play a key role within a busy and ambitious group of schools that have a packed project pipeline ahead. As the IT Support Team Leader, you’ll take ownership of service delivery, project delivery, reporting, and team leadership.

We are looking for a confident leader and an excellent communicator who can act as a trusted link between the MSP, the schools, and the wider IT team.

Essential skills:

  • Excellent communication skills
  • Technical support / infrastructure background
  • Proven team leadership experience
  • Full UK driving licence
  • Ability to obtain a clean Enhanced DBS

This is an exciting opportunity for an IT Support Team Leader to join an organisation that truly values its employees, offering not only a great culture but also clear progression and development pathways.

IT Support Team Leader employer: Coaction Recruitment Ltd

Join a well-established IT support and solutions provider in Barrow-in-Furness, where you will lead a dedicated team in a dynamic environment that prioritises employee growth and development. With a competitive salary, generous benefits including bonuses and additional holidays, and a strong focus on training, this role offers a unique opportunity to make a meaningful impact within a supportive and ambitious organisation. Embrace the chance to advance your career while contributing to a vital project pipeline in the education sector.
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Contact Detail:

Coaction Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Team Leader

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT industry, especially those who work in or know about the schools you're targeting. A friendly chat can lead to insider info and maybe even a referral!

✨Tip Number 2

Prepare for interviews by practising common questions related to team leadership and technical support. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.

✨Tip Number 3

Showcase your leadership style! During interviews, share specific examples of how you've successfully led teams in the past. This will help you stand out as the confident leader they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you nail that interview and land the job!

We think you need these skills to ace IT Support Team Leader

Excellent Communication Skills
Technical Support Background
Infrastructure Knowledge
Team Leadership Experience
Service Delivery Management
Project Delivery Management
Reporting Skills
Full UK Driving Licence
Enhanced DBS Clearance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical support background and team leadership experience to show us you’re the right fit for the IT Support Team Leader role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of your leadership style and how you've successfully managed teams in the past. We love hearing your story!

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically so we can easily see your potential as a confident leader.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Coaction Recruitment Ltd

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to IT support and infrastructure. Be ready to discuss specific technologies you've worked with and how they relate to the role. This shows you're not just a people manager but also technically savvy.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability as a confident leader, which is crucial for this role.

✨Communicate Clearly

Since excellent communication is key, practice articulating your thoughts clearly and concisely. You might be asked to explain complex IT concepts to non-technical stakeholders, so being able to simplify your language is a big plus.

✨Understand the Company Culture

Research the company and its values. Be prepared to discuss how your personal values align with theirs. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team and contribute to their success.

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