Duty Manager in Richmond

Duty Manager in Richmond

Richmond Full-Time 25000 - 30000 € / year (est.) No home office possible
Coaching Inn Group

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences in a vibrant hotel environment.
  • Company: Join the Coaching Inn Group, a top-rated employer in historic market towns.
  • Benefits: Enjoy flexible work-life balance, generous discounts, and a supportive wellbeing programme.
  • Other info: Award-winning training and career development opportunities await you.
  • Why this job: Be part of a passionate team that creates memorable moments for guests.
  • Qualifications: Experience in shift management and a knack for inspiring others.

The predicted salary is between 25000 - 30000 € per year.

Why work for the Coaching Inn Group?

  • Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
  • Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
  • Reward: We have fantastic Hero of the month and Hero of the year schemes.
  • Discounts: Up to 50% discount off food across our hotels and 50% off accommodation.
  • Something different: Annual stay for £1 offer.
  • Personal support: Employee assistance programme and wellbeing support.

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

Who are we looking for?

  • Fun and passionate people.
  • Can work well within a team, but also with their own initiative.
  • Can inspire and develop a team.
  • Experience with shift management and with team leadership.
  • An interest in delighting guests with memorable moments.

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

Duty Manager in Richmond employer: Coaching Inn Group

At the Coaching Inn Group, we pride ourselves on fostering a vibrant work culture that champions work/life balance and flexibility, making it an excellent employer for those seeking meaningful careers in hospitality. With generous benefits such as a Tronc scheme for gratuities, substantial discounts on food and accommodation, and a commitment to employee wellbeing through our assistance programme, we ensure our team members feel valued and supported. Join us in our historic coaching inns located in picturesque market towns, where you can grow your career through award-winning training and development opportunities while delighting guests with memorable experiences.

Coaching Inn Group

Contact Detail:

Coaching Inn Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager in Richmond

Tip Number 1

Get to know the Coaching Inn Group! Research their values and mission, especially their focus on delivering 'Hospitality from the Heart'. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it’s a great way to get insider info about the company culture!

Tip Number 3

Prepare for your interview by thinking of specific examples where you've delighted guests or led a team. The Coaching Inn Group loves passionate people, so share your stories that highlight your bubbly personality and can-do attitude!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Coaching Inn Group and ready to embrace the fantastic opportunities they offer.

We think you need these skills to ace Duty Manager in Richmond

Team Leadership
Shift Management
Guest Service
Communication Skills
Initiative
Passion for Hospitality
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love delighting guests and creating memorable moments.

Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your experience in shift management and team leadership, and don’t forget to mention any relevant achievements that showcase your skills.

Be Authentic:We appreciate authenticity! Be yourself in your application and let your personality come through. We’re looking for fun and passionate people who can inspire a team.

Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!

How to prepare for a job interview at Coaching Inn Group

Know the Company Culture

Before your interview, take some time to understand the Coaching Inn Group's mission and values. They emphasise hospitality from the heart, so think about how you can demonstrate your passion for guest satisfaction and memorable experiences during the interview.

Showcase Your Team Spirit

As a Duty Manager, you'll need to inspire and lead a team. Be ready to share examples of how you've successfully worked within a team or led one in the past. Highlight any experiences where you’ve motivated others or resolved conflicts to create a positive work environment.

Prepare for Scenario Questions

Expect questions that assess your shift management skills and ability to handle challenging situations. Think of specific scenarios from your previous roles where you had to make quick decisions or manage a busy service. This will show your capability to thrive in a bustling environment.

Bring Your Personality

The Coaching Inn Group is looking for fun and passionate individuals. Don’t be afraid to let your bubbly personality shine through during the interview. Share your enthusiasm for hospitality and how you plan to delight guests, as this will resonate well with their team-oriented culture.