At a Glance
- Tasks: Ensure guest safety, handle queries, and maintain the hotel overnight.
- Company: Join the Coaching Inn Group, known for its vibrant hospitality culture.
- Benefits: Enjoy flexible hours, tips, discounts on food and accommodation, and wellbeing support.
- Other info: Award-winning training and career development opportunities await you.
- Why this job: Be part of a passionate team delivering memorable experiences to guests.
- Qualifications: Reliability, initiative, and a desire to please guests are key.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are looking for a talented Part time Night Porter to join our team. The shift for this role is 11pm - 7am, covering 2/3 days per week, plus occasional holiday cover. You will be responsible for the safety and security of our guests and the building overnight. Maintaining security patrols, dealing with guest queries and questions, whilst also carrying out basic housekeeping tasks and operational set ups for the next day. You must be confident and comfortable with lone working and feel competent in dealing with any emergencies that may occur. This is a waking nights job and you will be required to undergo a DBS security check for the role.
Why work for the Coaching Inn Group?
- Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Reward: We have fantastic Hero of the month and Hero of the year schemes.
- Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Something different: Annual stay for £1 offer.
- Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
Who are we looking for?
- Reliable and loyal individuals who take pride in their work.
- Experience is not essential, but night shift experience would be an advantage.
- A desire to please our guests and do whatever is needed to help them in having a great stay.
- Able to work on your own and with your own initiative.
- Organised and efficient at completing tasks.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings. Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Part Time Hotel Night Porter employer: Coaching Inn Group
At the Coaching Inn Group, we pride ourselves on being an exceptional employer that values work/life balance and promotes flexibility within our vibrant team. With generous benefits such as a Tronc scheme for gratuities, up to 50% discounts on food and accommodation, and comprehensive training opportunities, we are dedicated to nurturing your career while ensuring you enjoy a fulfilling work environment in the picturesque setting of Brockenhurst. Join us to be part of a passionate team that delivers Hospitality from the Heart and celebrates the unique history of our beautiful hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Hotel Night Porter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Coaching Inn Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part Time Hotel Night Porter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Coaching Inn Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Coaching Inn Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Coaching Inn Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Coaching Inn Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Coaching Inn Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
