At a Glance
- Tasks: Lead a dynamic team to maximise store productivity and enhance customer experiences.
- Company: Join Coach, a leading luxury brand known for quality craftsmanship and modern design.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Flexible working hours and a supportive environment for career development.
- Why this job: Be a part of a vibrant team that redefines luxury and inspires others.
- Qualifications: Retail management experience and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Coach is a leading design house of modern luxury accessories and lifestyle collections with a long-standing reputation built on quality craftsmanship. Defined by a free‑spirited all‑American attitude, the brand approaches design with a modern vision reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio, a global house of brands powered by optimism, innovation, and inclusivity.
STORE MANAGER
Primary Purpose
The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development goal attainment and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customers' experience in the store and with the brand.
PROFILE
The successful individual will leverage their proficiency to:
- Take ownership and accountability for the store;
- Show leadership through role modelling Coach Service behaviours and Coach selling standards;
- Demonstrate empowerment to solve customer problems and meet customers' needs;
- Inspire the team to meet and exceed performance standards;
- Act as an advocate for the team, able to motivate others to achieve results;
- Communicate effectively with store manager peers, supervisors, and corporate partners;
- Develop plans to address key business issues and utilise plans to impact business and achieve desired results;
- Able to influence others to gain support to achieve goals and complete projects;
- Demonstrate effective time management skills.
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and manoeuvre the sales;
- Ability to work flexible schedule to meet the needs of the business including nights, weekends, and public holidays.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicants' or employees' qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Store Manager I CE UK Canary Wharf (40 Hours) employer: Coach
At Coach, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and inclusivity. As a Store Manager in the dynamic Canary Wharf location, you will benefit from comprehensive training and development opportunities, empowering you to grow your career while leading a passionate team dedicated to delivering outstanding customer experiences. Join us to be part of a brand that not only values quality craftsmanship but also fosters a supportive environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager I CE UK Canary Wharf (40 Hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Coach's history, values, and products. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills and how you align with Coach's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coach team.
We think you need these skills to ace Store Manager I CE UK Canary Wharf (40 Hours)
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Coach shine through! Share why you admire the brand and how its values resonate with you. This will help us see that you're not just looking for a job, but you genuinely want to be part of our team.
Highlight Your Leadership Skills:As a Store Manager, you'll need to inspire and lead your team. Make sure to include examples from your past experiences where you've successfully motivated others or solved problems. We want to know how you can bring out the best in your team!
Be Specific About Your Experience:Don't just list your previous jobs; tell us what you achieved in those roles! Use numbers and specific examples to demonstrate how you've maximised productivity and profitability in your past positions. This helps us understand the impact you've made.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace the digital age!
How to prepare for a job interview at Coach
✨Know Your Brand
Before the interview, dive deep into Coach's history, values, and product lines. Understanding the brand's ethos will help you align your answers with their vision and demonstrate your genuine interest in the role.
✨Showcase Leadership Skills
As a Store Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can inspire others to meet performance standards.
✨Customer-Centric Mindset
Coach places a strong emphasis on customer experience. Be ready to discuss how you've previously enhanced customer satisfaction and solved problems effectively. Share specific instances that showcase your ability to create a positive shopping environment.
✨Master Time Management
Effective time management is crucial for a Store Manager. Think of examples where you've juggled multiple tasks or projects successfully. Discuss how you prioritise responsibilities to ensure store productivity and profitability.
