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- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a leading global fashion house with a vibrant culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Embrace a fun, inclusive environment where your voice matters.
- Why this job: Be part of a dynamic team and influence the future of fashion retail.
- Qualifications: Experience in luxury retail and a passion for fashion trends.
The predicted salary is between 30000 - 40000 £ per year.
Coach, a global fashion house, is looking for a Senior Sales Associate to help achieve store sales, productivity, and service goals.
Key Responsibilities
- Understand how individual productivity impacts the store
- Behave like a brand ambassador
- Model sales behaviours taught in company sales training programmes, including omni‑channel sales and virtual selling services
- Maintain high energy on the sales floor
- Consistently achieve sales goals
- Work with multiple customers simultaneously
- Anticipate and meet customers’ needs
- Serve all customers according to the Coach Experience standards
- Participate as a team member and encourage the team to meet and exceed performance standards
- Contribute to building a team culture in which everyone can show up as themselves and feel seen and heard
- Champion company initiatives and support management decisions, owning and driving outstanding customer service
- Demonstrate professional ethics
Requirements
- Previous management experience in a luxury retail service environment preferred; a combination of education and experience will be considered
- Current knowledge of fashion trends and competition in the marketplace
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets
- Excellent oral and written communication with customers and team; ability to maneuver the sales floor and meet moderate stockroom lifting and store‑climbing requirements
- Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays
- Eager to learn techniques for live‑stream shopping, introduce products, demonstrate features and benefits, and work with the social‑selling team to create short videos
- Social media knowledge and keen understanding of trends on social media platforms
- Ability to engage customers in signing up for Brand marketing
Sr. Sales Associate employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and current collections. This way, you can show off your passion for the brand and how you can embody their ambassador spirit.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight your previous experiences and how they align with the role. Remember, it’s all about demonstrating those sales behaviours and customer service skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Sr. Sales Associate
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your insights on current trends and how they relate to the role. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its values.
Highlight Your Sales Skills: Make sure to emphasise your previous sales experience, especially in luxury retail. We’re looking for someone who can model those sales behaviours we teach in our training programmes, so give us examples of how you've achieved sales goals in the past!
Be Yourself: We value authenticity, so don’t be afraid to show your personality in your application. Talk about how you contribute to a team culture where everyone feels seen and heard. We want to know how you can help us create an inclusive environment!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team at Coach!
How to prepare for a job interview at Coach
✨Know Your Brand Inside Out
Before the interview, dive deep into Coach's brand values, current collections, and recent campaigns. Being able to discuss how you align with their ethos and how you can contribute to their sales goals will show that you're not just another candidate but a potential brand ambassador.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully met or exceeded sales targets. Highlight your ability to engage multiple customers at once and how you’ve used omni-channel sales techniques to enhance customer experience. This will demonstrate your capability to thrive in a fast-paced retail environment.
✨Demonstrate Team Spirit
Coach values a strong team culture, so be ready to share instances where you've contributed to a positive team dynamic. Discuss how you encourage others and support management decisions, as this will reflect your understanding of teamwork and collaboration in achieving store goals.
✨Stay Trendy and Tech-Savvy
Brush up on current fashion trends and be prepared to discuss them during your interview. Additionally, show your familiarity with social media platforms and how you can leverage them for brand marketing. Mention any experience with live-stream shopping or creating engaging content, as this is increasingly important in retail.