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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a global fashion house known for its creativity and inclusivity since 1941.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity, customer focus, and personal growth.
- Qualifications: Must have strong English skills and retail experience; luxury retail background is a plus.
- Other info: This role is perfect for those who thrive in fast-paced, customer-oriented settings.
The predicted salary is between 24000 - 36000 £ per year.
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.
Profile
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers' needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Sales Associate II - ce UK St Pancras 24 Hours employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate II - ce UK St Pancras 24 Hours
✨Tip Number 1
Familiarise yourself with Coach's brand values and product offerings. Understanding the essence of the brand will help you connect with customers and demonstrate your passion for the products during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various situations on the sales floor, showcasing your ability to meet and exceed customer expectations.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Demonstrate your interpersonal skills by engaging in conversations with potential customers or friends about luxury retail. This will help you refine your communication style and show your enthusiasm for the role.
We think you need these skills to ace Sales Associate II - ce UK St Pancras 24 Hours
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Coach's brand values and mission. Familiarise yourself with their products and customer service approach. This knowledge will help you tailor your application and demonstrate your alignment with their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience, especially in luxury environments. Use specific examples to showcase how you've met sales goals or provided exceptional customer service.
Showcase Your Skills: Make sure to highlight skills that align with the competencies mentioned in the job description, such as customer focus, interpersonal savvy, and creativity. Provide concrete examples of how you've demonstrated these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the brand. Address how you can contribute to achieving store goals and how your values align with Coach's commitment to equity, inclusion, and diversity.
How to prepare for a job interview at Coach
✨Show Your Brand Knowledge
Before the interview, make sure to research Coach and its values. Understand their commitment to inclusivity and creativity, and be ready to discuss how these align with your own values and experiences.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built relationships and trust, as this is crucial for a Sales Associate role.
✨Exhibit Your Sales Skills
Be ready to discuss specific sales techniques you've used in previous roles. Practice articulating how you meet and exceed sales goals, as well as how you handle multiple customers at once.
✨Embrace Ambiguity
During the interview, showcase your ability to adapt to change and handle uncertainty. Share instances where you successfully navigated challenging situations or made decisions without having all the information.
