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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality and modern design.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Must have retail experience, strong English skills, and a passion for luxury brands.
- Other info: This role offers a chance to develop your sales skills in a supportive environment.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alien, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Visit Coach at www.coach.com.
Sales Associate II - CE UK Edinburgh (20-39 Hours) employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate II - CE UK Edinburgh (20-39 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various customer interactions confidently, showcasing your ability to meet and exceed their needs on the sales floor.
✨Tip Number 3
Network with current or former employees of Coach or Tapestry. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Associate position.
✨Tip Number 4
Demonstrate your enthusiasm for luxury retail by visiting Coach stores and observing the sales process. Take notes on how associates interact with customers and the techniques they use to drive sales, which you can reference in your discussions.
We think you need these skills to ace Sales Associate II - CE UK Edinburgh (20-39 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous retail or luxury retail experience in your CV and cover letter. Provide specific examples of how you have met sales goals or delivered exceptional customer service in past roles.
Showcase Your Skills: Make sure to mention your communication skills and ability to work in a team. Use phrases that reflect the brand's values, such as being a 'brand ambassador' and demonstrating 'professional ethics'.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also explains why you want to work for Coach specifically. Mention your understanding of their brand and how you can contribute to their success.
How to prepare for a job interview at Coach
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share experiences that highlight your appreciation for high-quality products and how you can embody the brand's values as a Sales Associate.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales techniques you've used in previous roles. Be ready to provide examples of how you've met or exceeded sales goals, and how you can apply those skills at Coach.
✨Emphasise Teamwork
Since the role requires collaboration with team members, be prepared to talk about your experience working in a team environment. Highlight instances where you supported colleagues to achieve common goals.
✨Understand the Brand
Research Coach and its product offerings thoroughly. Familiarise yourself with their latest collections and brand ethos so you can speak knowledgeably about them during the interview.
