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For Companies At a Glance
- Tasks: Engage customers and drive sales while representing the Coach brand.
- Company: Join Coach, a global fashion house known for its quality and inclusivity.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Previous retail experience is essential; luxury retail background is a plus.
- Other info: This is a full-time position located in the heart of London.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Sales Associate I – CE UK Regent Street (40 Hours) at Coach. Join to apply for the Sales Associate I – CE UK Regent Street (40 Hours) role at Coach.
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry\\\’s commitment to equity, inclusion, and diversity.
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers\\\’ needs are consistently exceeded.
Responsibilities
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Qualifications
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Competencies for All Employees
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable feedback; addresses issues promptly.
- Creativity: Generates new and unique ideas; makes connections among ideas; adds value in brainstorming settings.
- Customer Focus: Meets expectations of internal and external customers; uses first-hand customer information for improvements; builds trust and respect.
- Dealing with Ambiguity: Adapts to change; acts without the total picture when needed; handles risk and uncertainty.
- Drive for Results: Consistently exceeds goals; top performer; focuses on results.
- Interpersonal Savvy: Relates well to diverse people; builds rapport; uses diplomacy and tact.
- Learning on the Fly: Learns quickly; open to change; analyzes successes and failures to improve; grasps new concepts rapidly.
Competencies for All People Managers
- Strategic Agility: Sees ahead, anticipates outcomes, and articulates credible visions; develops competitive strategies.
- Developing Direct Reports and Others: Assigns stretch tasks; conducts development discussions; supports career goals and development plans.
- Building Effective Teams: Builds morale and teamwork; shares wins; fosters open dialogue and accountability.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other protected characteristic under applicable law. Visit Coach at www.coach.com.
Senioriry level
- Entry level
Employment type
- Full-time
Job function
- Sales, Other, and Customer Service
Industries
- Retail Apparel and Fashion, Manufacturing, and Retail
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Sales Associate I - CE UK Regent Street (40 Hours) employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK Regent Street (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product offerings. Understanding the essence of the brand will help you connect with customers and demonstrate your passion for the products during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will help you become comfortable with the selling behaviours expected at Coach and prepare you to handle multiple customers effectively on the sales floor.
✨Tip Number 3
Showcase your interpersonal skills by engaging in conversations with people from diverse backgrounds. This will not only enhance your communication abilities but also demonstrate your capability to relate well to various customers, a key aspect of the Sales Associate role.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. Being knowledgeable about the industry will allow you to engage customers more effectively and position yourself as a trusted advisor, which is crucial for exceeding sales goals.
We think you need these skills to ace Sales Associate I - CE UK Regent Street (40 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Coach. Highlight your ability to meet sales goals and provide excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect your experience in retail, especially in luxury environments. Emphasise any previous roles where you demonstrated strong sales skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of Coach's brand values. Mention specific examples of how you've exceeded sales targets or provided exceptional service in past roles.
Showcase Relevant Skills: In your application, highlight key competencies such as customer focus, interpersonal savvy, and your ability to work in a team. Use specific examples to demonstrate how you've applied these skills in previous positions.
How to prepare for a job interview at Coach
✨Show Your Brand Knowledge
Before the interview, make sure to research Coach and its values. Understand their commitment to inclusivity and creativity, and be ready to discuss how you can embody these principles as a Sales Associate.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to anticipate their needs and provide exceptional service, as this is crucial for the role.
✨Exhibit High Energy
During the interview, maintain a positive and energetic attitude. This reflects the high energy expected on the sales floor and shows that you can engage with customers effectively.
✨Prepare for Teamwork Questions
Be ready to discuss your experience working in teams. Coach values collaboration, so share instances where you supported your colleagues or contributed to team goals, showcasing your interpersonal skills.
