At a Glance
- Tasks: Engage customers and drive sales while representing the Coach brand.
- Company: Join Coach, a global fashion house known for its innovative and inclusive spirit.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: Previous retail experience is essential; luxury retail background is a plus.
- Other info: This is a full-time position with a focus on personal and team success.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Sales Associate I – CE UK BROMPTON ROAD (40 Hours) role at Coach
Join to apply for the Sales Associate I – CE UK BROMPTON ROAD (40 Hours) role at Coach
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry\’s commitment to equity, inclusion, and diversity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The Successful Candidate Will Demonstrate The Following Proficiencies
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further Requirements
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Our Competencies for All Employees
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person\’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Other, and Customer Service
-
Industries
Retail Apparel and Fashion, Manufacturing, and Retail
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Sales Associate I - CE UK BROMPTON ROAD (40 Hours) employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK BROMPTON ROAD (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product offerings. Understanding the essence of the brand will help you communicate effectively with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various customer interactions and showcase your ability to meet their needs on the sales floor.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 4
Demonstrate your enthusiasm for luxury retail during any interviews or interactions. Show that you understand the importance of customer service in this sector and are committed to exceeding customer expectations.
We think you need these skills to ace Sales Associate I - CE UK BROMPTON ROAD (40 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Associate position at Coach. Understand the key responsibilities and required skills, such as sales behaviours and customer service standards.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and customer service. Emphasise any previous roles in luxury retail and showcase your ability to meet sales goals and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of its values. Mention specific examples of how you embody the qualities Coach is looking for, such as creativity, customer focus, and interpersonal savvy.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Coach
✨Show Your Brand Knowledge
Before the interview, make sure to research Coach and its values. Understand their commitment to inclusivity and creativity, and be ready to discuss how you can embody these principles as a Sales Associate.
✨Demonstrate Customer Focus
Prepare examples from your previous retail experience where you went above and beyond for customers. Highlight your ability to anticipate needs and provide exceptional service, as this is crucial for the role.
✨Exhibit High Energy
During the interview, maintain a positive and energetic attitude. This reflects the high-energy environment of the sales floor and shows that you can engage with customers effectively.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle ambiguity. Think of scenarios where you successfully navigated challenges in a retail setting and be ready to share those stories.