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- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a global fashion house known for its inclusive culture.
- Benefits: Enjoy a fun work environment, career growth, and attractive employee discounts.
- Other info: Flexible schedule with opportunities for volunteering and social events.
- Why this job: Be part of a dynamic team and influence the luxury retail experience.
- Qualifications: Experience in luxury retail and a passion for fashion trends.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Coach, a global fashion house, is looking for a Senior Sales Associate to help achieve store sales, productivity, and service goals.
Key Responsibilities
- Understand how individual productivity impacts the store
- Behave like a brand ambassador
- Model sales behaviours taught in company sales training programmes, including omni‑channel sales and virtual selling services
- Maintain high energy on the sales floor
- Consistently achieve sales goals
- Work with multiple customers simultaneously
- Anticipate and meet customers’ needs
- Serve all customers according to the Coach Experience standards
- Participate as a team member and encourage the team to meet and exceed performance standards
- Contribute to building a team culture in which everyone can show up as themselves and feel seen and heard
- Champion company initiatives and support management decisions, owning and driving outstanding customer service
- Demonstrate professional ethics
Requirements
- Previous management experience in a luxury retail service environment preferred; a combination of education and experience will be considered
- Current knowledge of fashion trends and competition in the marketplace
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets
- Excellent oral and written communication with customers and team; ability to maneuver the sales floor and meet moderate stockroom lifting and store‑climbing requirements
- Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays
- Eager to learn techniques for live‑stream shopping, introduce products, demonstrate features and benefits, and work with the social‑selling team to create short videos
- Social media knowledge and keen understanding of trends on social media platforms
- Ability to engage customers in signing up for Brand marketing & clienteling communications to drive repeat purchase and loyalty
- Ability to work in a fast‑paced environment
- Strong English language proficiency (for EU)
Schedule
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high‑traffic retail days, and public holidays.
What Coach Can Offer You
- An inclusive, innovative, and fun working environment
- Internal mobility and career progression
- One paid volunteering day per year and opportunities to volunteer with global projects
- Learning and development opportunities with our Ambassador Programme
- Regular social events
- Equity, inclusion, and diversity initiatives which include employee resource groups and regional inclusion councils
- Attractive employee discount
- Compelling incentive programme
Tapestry is an equal‑opportunity and affirmative action employer. All employment decisions are based on an applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognised protected basis prohibited by applicable law.
Sr. Sales Associate in Manchester employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Sales Associate in Manchester
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Coach's history, values, and current fashion trends. This way, you can show off your passion and knowledge during the chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you would engage customers, anticipate their needs, and demonstrate products. This will help you feel more confident and ready to model those sales behaviours they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you an edge and show that you're genuinely interested in being part of the Coach team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coach family. So, get your application in and let’s make it happen!
We think you need these skills to ace Sr. Sales Associate in Manchester
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention any relevant experience or knowledge about current trends and how they relate to the role. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its values.
Be a Team Player: Highlight your ability to work well in a team. Share examples of how you've contributed to a positive team culture in previous roles. At StudySmarter, we value collaboration, so showing us that you can encourage and support your colleagues will definitely make you stand out!
Tailor Your Application: Make sure to customise your application for the Senior Sales Associate position. Use keywords from the job description and align your skills and experiences with what Coach is looking for. This shows us that you’ve done your homework and are serious about the opportunity!
Keep It Professional Yet Personal: While it’s important to maintain professionalism, don’t be afraid to let your personality come through in your writing. We want to get to know the real you! Just remember to keep it relevant to the role and the company culture. And don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Coach
✨Know Your Product Inside Out
Before your interview, make sure you’re well-versed in Coach's latest collections and fashion trends. This will not only show your passion for the brand but also demonstrate your ability to engage customers effectively.
✨Showcase Your Sales Skills
Prepare to discuss specific sales techniques you've used in the past. Think about how you can model the sales behaviours taught in their training programmes, especially around omni-channel sales and virtual selling services.
✨Emphasise Team Spirit
Coach values a strong team culture, so be ready to share examples of how you've contributed to team success in previous roles. Highlight your ability to encourage others and work collaboratively to meet performance standards.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice engaging with customers and demonstrating product features, as this will help you showcase your communication skills and customer service ethos.