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For Companies At a Glance
- Tasks: Lead the store team to maximise productivity and profitability while ensuring exceptional customer service.
- Company: Join Coach, a global fashion house with a commitment to inclusivity and innovation.
- Benefits: Competitive salary, career advancement opportunities, and a vibrant work environment.
- Why this job: Be part of a rapidly expanding luxury brand and inspire a dynamic team.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Opportunity to grow within a supportive and creative team culture.
The predicted salary is between 28800 - 43200 £ per year.
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself. Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what's possible.
The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
Responsibilities
- Take ownership and accountability for store and support the Store Manager;
- Show leadership through role modeling Coach Service behaviours and Coach selling standards;
- Demonstrate empowerment to solve customer problems and meet customers' needs;
- Inspire team to meet and exceed performance standards;
- Acts as advocate for the team, able to motivate others to achieve results;
- Communicates effectively with store manager, peers, supervisors, and corporate partners;
- Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results;
- Able to influence others to gain support to achieve goals and complete projects;
- Demonstrates effective time management skills.
Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong.
Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) in London employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Coach's history, values, and products. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership, problem-solving, and customer service skills. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you top of mind.
We think you need these skills to ace Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service in a way that feels authentic.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Store Manager role. We love seeing candidates who understand our brand and can demonstrate how they can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Coach. We can’t wait to hear from you!
How to prepare for a job interview at Coach
✨Know Your Coach Values
Before the interview, take some time to familiarise yourself with Coach's values and mission. Understand how they prioritise inclusivity and creativity, and think about how your own experiences align with these principles. This will help you demonstrate that you're not just a fit for the role, but also for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead by example. Prepare specific examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire others and drive results, as this is crucial for the role.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of times when you've gone above and beyond to meet a customer's needs or solved a problem creatively. Be ready to discuss how you would handle various scenarios, showcasing your customer focus and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, how success is measured in the role, or what challenges the store is currently facing. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
