At a Glance
- Tasks: Be the face of Coach, delivering personalised shopping experiences and driving sales.
- Company: Join a luxury brand known for its innovative and inclusive culture.
- Benefits: Enjoy a fun work environment, employee discounts, and career progression opportunities.
- Other info: Flexible hours, regular social events, and a focus on diversity and inclusion.
- Why this job: Make an impact in luxury retail while building lasting client relationships.
- Qualifications: Sales experience preferred; fashion knowledge and social media savvy are a plus.
The predicted salary is between 20000 - 25000 £ per year.
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.
Key Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross‑selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
- Develop and execute personal sales plans; meet or exceed individual and team KPIs.
- Source new customers, maintain relationships, and follow up to close sales.
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
- Process transactions efficiently (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock shelves, and manage product movement.
- Assist teammates in functional areas as required.
- Foster a collaborative, trust‑based environment; encourage team performance.
- Participate in brand initiatives, training programs, and inclusion activities.
- Welcome feedback, adapt behaviours, and maintain a calm, professional demeanor.
Required Qualifications
- 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
- Strong English proficiency.
- Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
- Ability to work in a fast‑paced environment.
Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
What Coach Can Offer You
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation,
Temporary Sales Associate in Leeds employer: Coach
Coach is an exceptional employer that fosters a vibrant work culture in Portsmouth, where creativity and passion for luxury retail thrive. Employees benefit from comprehensive professional development opportunities, allowing them to grow their skills while delivering outstanding customer experiences. Joining Coach means being part of a dynamic team that values individuality and excellence, making it a rewarding place to build a career in fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Sales Associate in Leeds
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Coach's products, values, and style standards. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or in front of the mirror to get comfortable with upselling and cross-selling techniques. The more natural it feels, the better you'll perform!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role at Coach. Personal connections can give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team. So, get your application in and let’s make it happen!
We think you need these skills to ace Temporary Sales Associate in Leeds
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience you have in luxury retail and how it aligns with the Coach brand. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the experience you’ll provide.
Personalise Your Approach:Tailor your application to reflect the specific role of a Sales Associate at Coach. Highlight your skills in building client relationships and providing personalised service. We appreciate when candidates take the time to connect their experiences with what we value at Coach.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our omni-channel selling approach!
How to prepare for a job interview at Coach
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Coach's brand values, products, and current fashion trends. This will not only show your enthusiasm but also help you answer questions about how you can represent the brand effectively.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've driven sales in previous roles. Think about times when you successfully upsold or cross-sold products, and be ready to share those stories to demonstrate your ability to meet sales goals.
✨Demonstrate Customer-Centricity
Since this role is all about delivering a personalised shopping experience, come prepared with examples of how you've built lasting relationships with customers. Highlight your approach to clienteling and how you’ve tailored recommendations based on individual needs.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview where you might need to demonstrate your selling techniques. Practice common retail situations beforehand so you can showcase your adaptability and high energy on the sales floor.
