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For Companies At a Glance
- Tasks: Lead a team to achieve sales goals and develop talent in a luxury retail environment.
- Company: Join Coach, a renowned global fashion house with a rich history.
- Benefits: Competitive pay, flexible scheduling, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in the fashion industry.
- Qualifications: 1-3 years of management experience in retail; passion for fashion is a plus.
- Other info: Dynamic work environment with a focus on teamwork and customer relationships.
Overview
Assistant Store Manager position at Coach, a global fashion house founded in New York in 1941. The role focuses on delivering sales results through employee development and mentorship, maintaining Coach’s standards, and adapting to all roles within the store environment.
Responsibilities
- Demonstrate business acumen to deliver sales results through team development and mentorship.
- Develop sales strategies and initiatives across all categories; communicate goals to the team and monitor store performance.
- Manage productivity and accountability for personal and team contributions.
- Develop and monitor clienteling strategies in partnership with the Store Manager.
- Implement and adapt sales strategies in response to market changes; uphold Coach’s brand standards and expectations.
- Act as brand ambassador in the market to drive loyalty and business; participate in events and local initiatives.
- Resolve customer issues in a timely, solution-oriented manner; escalate as needed.
- Build long-term customer relationships to drive business; take ownership of results and empower others.
- Collaborate with Store/District Manager to protect and drive business needs; complete daily tasks without compromising service standards.
- Foster teamwork, welcome feedback, and set short- and long-term goals to achieve metrics.
- Recruit, interview, onboard, and collaborate on strategies to maintain top talent and a talent bench.
- Oversight of operations including POS, policies, payroll, loss prevention, and budgeting in partnership with leadership.
Qualifications
- Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferred; knowledge of fashion trends and competition.
- Education: High school diploma or equivalent; college degree preferred.
- Technical: Proficient with MS Office (Word, Excel, PowerPoint, Outlook); experience with retail systems (labor management, inventory, sales reporting).
- Physical: Ability to work at a fast pace; ability to maneuver the sales floor; ability to lift and carry up to 25 pounds regularly and up to 50 pounds for shipments/ transfers; willingness to be flexible with scheduling.
- Schedule: Flexible schedule including nights, weekends, holidays with peak retail demand.
Compensation
Base pay range: $22.00/hr – $30.50/hr
Our Commitment
Coach is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and do not discriminate based on age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected status.
Americans with Disabilities Act (ADA): Tapestry, Inc. provides reasonable accommodations for disabilities or religious beliefs. If you require accommodation to complete the application process, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
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Assistant Store Manager I employer: Coach
Contact Detail:
Coach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager I
✨Tip Number 1
Get to know the company culture! Before your interview, check out Coach's social media and website. This will help you understand their values and how you can fit in as an Assistant Store Manager.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous management experience and how it relates to driving sales and developing a team. We want to hear how you can bring your unique flair to the role!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've resolved issues or built long-term relationships with clients. This is key for the Assistant Store Manager role at Coach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It shows you're genuinely interested in the position and helps keep you top of mind.
We think you need these skills to ace Assistant Store Manager I
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or knowledge about trends that can help us see how you fit into the Coach brand.
Highlight Your Leadership Skills: As an Assistant Store Manager, we want to know about your management experience. Share specific examples of how you've developed teams or driven sales results in previous roles.
Tailor Your Application: Make sure to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for and how you can contribute to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coach
✨Know Your Brand
Before the interview, dive deep into Coach's history, values, and current collections. Understanding the brand will help you articulate how your experience aligns with their mission and how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully developed and mentored team members in previous roles. Highlight specific instances where your leadership directly contributed to sales results or improved team performance.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving customer issues or adapting sales strategies. Practise your responses to demonstrate your problem-solving skills and adaptability in a fast-paced retail environment.
✨Demonstrate Your Business Acumen
Familiarise yourself with basic retail metrics and be prepared to discuss how you would monitor store performance. Showing that you understand productivity and accountability will set you apart as a candidate who can drive results.
