At a Glance
- Tasks: Engage with customers, provide styling advice, and create unique looks with Kate Spade products.
- Company: Join the vibrant team at Kate Spade New York, a global lifestyle brand.
- Benefits: Enjoy a fun work environment, career progression, and attractive employee discounts.
- Other info: Flexible schedule and opportunities for volunteering and social events.
- Why this job: Be part of a brand that celebrates individuality and creativity in fashion.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Our goal is to create a culture that is equitable, inclusive and diverse - where all of our employees, customers and stakeholders thrive.
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.
Key Responsibilities- Customer Engagement & Styling
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Actively listen and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest add-ons, and create complete looks.
- Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customer choices, inviting them to return.
- Sales & Business Acumen
- Drive results through strong customer connections and storytelling.
- Demonstrate deep knowledge of the brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback in an honest, constructive manner.
- Professional selling skills with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency (or local language proficiency per market).
- Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
- Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport; uses diplomacy and tact.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change.
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Muse employer: Coach Stores Limited
Kate Spade New York is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and individuality are celebrated. Employees benefit from internal mobility opportunities, a commitment to equity and diversity, and engaging social events, all while enjoying attractive discounts and incentives. Located in a dynamic retail environment, this role offers the chance to connect with customers and help them express their unique style, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Muse
✨Tip Number 1
Get to know the brand inside out! Dive into Kate Spade's history, values, and product lines. This knowledge will help you connect with customers and show them how to incorporate the brand into their lives.
✨Tip Number 2
Practice your people skills! Engage in conversations with friends or family about style and preferences. The more you chat, the better you'll get at understanding customer needs and providing tailored advice.
✨Tip Number 3
Show off your creativity! Think of unique ways to style outfits and mix products. Prepare a few looks in advance so you can inspire customers and help them see the endless possibilities with Kate Spade.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Kate Spade community right from the start!
We think you need these skills to ace Muse
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your creativity and optimism, just like Kate Spade does.
Tailor Your Application:Make sure to customise your application for the Muse role. Highlight your relevant experience in retail and customer engagement, and show us how you can connect with our customers and help them express their personal style.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Coach Stores Limited
✨Know Your Brand
Before stepping into the interview, make sure you’re well-versed in Kate Spade's history, values, and product lines. This will not only show your enthusiasm but also help you connect your personal style with the brand’s aesthetic during the conversation.
✨Showcase Your Creativity
As a Muse, creativity is key! Prepare to discuss how you would style various products and share examples of how you've helped customers express their personal style in the past. Think outside the box and be ready to suggest unique combinations!
✨Engage with Confidence
Practice your greeting and customer engagement techniques. Remember, first impressions matter! Approach the interviewers with warmth and confidence, just as you would greet a customer in-store. This sets a positive tone for the rest of the interview.
✨Demonstrate Interpersonal Skills
Be prepared to showcase your interpersonal savvy. Share experiences where you’ve built strong relationships with customers or colleagues. Highlight your ability to listen actively and respond thoughtfully, as this aligns perfectly with the role’s requirements.
