Sales Manager, International - 12-month FTC in London

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Primary Purpose: The Sales Manager will design and execute the growth strategy for Tapestry's franchise/distributor partnerships across Coach (India & South Africa) and Kate Spade (India, South Africa & Middle East). This role owns partner performance and brand standards across the region, drives growth within the existing partner base, both comparable business and selective new business development, and leads full financial planning, from OTB through to retail sell-through by door, while ensuring partners maintain healthy inventory and process discipline.

Reporting to the Senior Director, International, the Sales Manager partners closely with cross-functional teams to maintain an agile and customer-focused approach.

The successful individual will leverage their proficiency in International Sales to:

• Develop and execute growth strategies for Coach across India & South Africa, and for Kate Spade across India, South Africa & the Middle East
• Drive growth within the existing partner base by combining a focus on comparable business with selective new business development opportunities
• Build assortment strategies grounded in market opportunity and current business performance and strategy
• Build and strengthen relationships with existing accounts, identifying and executing opportunities to drive comparable business
• Raise and uphold brand standards across all partner touchpoints including retail environment, product presentation, and customer experience
• Ensure partners adhere to agreed processes, growth plans, and brand guidelines, and holding them accountable to shared commercial targets
• Own top and bottom-line financial planning, including seasonal and annual OTB and retail sales planning by door, with a strong focus on profitability
• Incorporate inventory and stock-on-hand analysis into all financial and assortment planning to ensure healthy sell-through and avoid over/under-stock positions
• Work with the Marketing team to build tailored plans for key partners which aligns to the overall regional strategy
• Lead cross-functional partners to drive operational execution and continuous process improvement
• Ensure four sales markets are executed per year and lead the team in assortment and commercial strategy planning
• Maintain a strong digital focus by staying current on e-commerce/omnichannel trends relevant to the regions

The accomplished individual will possess:

• Expert knowledge of franchise/distributor business models
• Strong understanding of the commercial, operational, and market dynamics across India and the Middle East
• Proven expertise in assortment planning, OTB management, and retail financial planning
• Demonstrated people leadership experience, with a track record of developing and leading high-performing teams
• Exceptional relationship management skills, with the ability to build credibility and influence internal and external stakeholders
• A results-driven mindset, combining commercial acumen with a collaborative, team-oriented approach
• Flexibility to travel as required
• An agile and adaptable working style, with the ability to respond effectively to evolving business priorities
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable business recommendations
• Ability to thrive in a fast-paced, high-performance environment while maintaining a high level of accuracy
• Excellent organisational and time management skills
• Strong written, verbal, and presentation skills, with the confidence to communicate effectively across all levels of the organisation

Please be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK.

What Tapestry can offer you:

• Hybrid working (Tuesday - Thursday working from the office, Monday and Friday working remotely)
• Option to finish early on a Friday (Flex Fridays)
• 1 paid volunteering day per year and opportunities to volunteer with global projects
• Learning & development opportunities
• Internal mobility & career progression
• Regular social events - seasonal & cultural
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

• 25 days holiday in addition to bank holidays
• Multi brand discount up to 50% off – Coach and Kate Spade
• Private healthcare with health assessment (Bupa)
• Bupa rewards - Financial wellbeing support and wellness discounts
• Private dental cover
• Free 24/7 support for family building, fertility and menopause with Maven
• Eyecare vouchers
• Employee assistance programme
• Enhanced employer pension contribution
• Gym discount
• Interest free season ticket loan
• Cycle to work scheme

At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.