At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an inclusive shopping experience.
- Company: Join Kate Spade New York, a bold and optimistic global lifestyle brand.
- Benefits: Enjoy a fun work environment, career growth, and attractive employee discounts.
- Other info: Flexible schedule with opportunities for volunteering and social events.
- Why this job: Be part of a creative team that celebrates individuality and community.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
As an Assistant Store Leader you partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni-channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.
Key Responsibilities
- Client & Service Leadership: Model Kate Spade Service behaviours and selling standards; lead a high-energy, client-focused environment. Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs. Empower the team to personalize experiences and resolve customer issues effectively. Lead customer data capture to support marketing and repeat business.
- Team Development & Leadership: Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance. Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results. Act as Store Leader in their absence; foster an inclusive, motivating culture. Build community networks to support recruiting and brand awareness.
- Sales & Business Planning: Own store sales plans and forecasts; create action plans to address business opportunities. Inspire the team to exceed performance standards across all selling channels. Partner with corporate teams to analyze market data and optimize strategies.
- Brand & Visual Standards: Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards. Execute visual directives and ensure an impeccable store environment. Communicate sell-through, stock trends, and customer feedback to improve results.
- Operational Excellence: Oversee opening/closing procedures, cash handling, and facility security. Manage schedules and payroll budgets; adjust staffing to business needs. Ensure compliance with policies, safety, and loss prevention standards. Support inventory management, cycle counts, and shipment accuracy. Manage live stream shopping sessions and leverage social media trends to drive engagement.
Requirements:
- 2+ years of retail management experience (fashion/lifestyle or comparable environment). A combination of education and experience will be considered.
- Strong leadership communication, and organizational skills.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
- Ability to analyze selling reports, identify trends, and react quickly.
- Strong English language proficiency.
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days.
What Kate Spade can offer you:
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Our Competencies for All Employees:
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
- Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner.
Our Competencies for All People Managers:
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
Assistant Store Leader employer: Coach Stores Limited
At Kate Spade New York, we pride ourselves on fostering an inclusive and vibrant work culture that empowers our employees to thrive. As an Assistant Store Leader, you will benefit from extensive career development opportunities, a supportive team environment, and the chance to engage in meaningful community initiatives, all while enjoying attractive employee discounts and incentives. Join us in celebrating diversity and creativity in a dynamic retail setting that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Kate Spade's unique style and values. This way, when you chat with the hiring team, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where Kate Spade is involved. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle customer service challenges or lead a team effectively, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kate Spade family.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for the brand and how you connect with its vibrant spirit.
Tailor Your Experience:Make sure to highlight your relevant retail management experience. We’re looking for someone who can lead a team and drive results, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and skills. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fabulous team!
How to prepare for a job interview at Coach Stores Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade's history, values, and product lines. Understanding their unique brand DNA will help you connect with the interviewers and demonstrate your passion for the company.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to exhibit strong leadership qualities. Prepare examples of how you've successfully led teams in the past, focusing on coaching, motivating, and developing talent to create an inclusive environment.
✨Prepare for Customer Scenarios
Expect questions about customer service and how you handle various situations. Think of specific instances where you've gone above and beyond for a customer or resolved a challenging issue, showcasing your commitment to client satisfaction.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with sales metrics and be prepared to discuss how you've used data to drive results in previous roles. Highlight your ability to analyse trends and implement strategies that boost sales and enhance the customer experience.
