At a Glance
- Tasks: Create unforgettable customer experiences while serving food and drinks.
- Company: Join Greene King, the UK's leading pub retailer with over 200 years of heritage.
- Benefits: Enjoy competitive pay, discounts, and access to your wage before payday.
- Other info: Flexible shifts and a fun, inclusive team environment await you.
- Why this job: Kickstart your hospitality career with hands-on training and growth opportunities.
- Qualifications: No prior experience needed, just a passion for great service.
The predicted salary is between 15500 - 19500 £ per year.
Greene King are looking for a motivated and passionate individual to join their team as a Bar and Waiting Apprentice. If you are looking to take the next step within your Hospitality career into a more senior position then this is the opportunity for you!
About the Employer
Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.
What You'll Do
As a bar and waiting apprentice, you will be key to creating unforgettable moments for customers, whether you're putting a smile on customers' faces or recommending meals off the menu. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. We're all about rewarding our teams hard work, that's why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands.
- As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Wage Stream - Access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Know the menu inside out, offering recommendations to customers.
- Greet, serve food and look after our customers whilst they dine with us.
- Assist the bar in preparing drinks which meets specs and customer expectations.
- Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What your apprenticeship includes
- A mixture of face to face and skype/phone catch ups every 4-6 weeks to discuss feedback and progress.
- A mixture of on and off the job training, including workshops and webinars.
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.
- The chance to get Functional Skills in English and maths (if you don't already have GCSE).
- A Food and Beverage Team Member Apprenticeship Qualification once you have completed the 15 month programme.
Training Outcome
Ongoing training and development.
Skills Required
Team Working, Organisation Skills.
Qualifications Desired
None required.
Course Information
Course: Food and beverage team member (level 2)
Level: 2
Route: Catering and hospitality
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: 20+ hours a week. Shift work including some bank holidays, evenings and weekends. Exact shifts to be confirmed.
Expected Duration: 1 Year 3 Months
Training Provider: LIFETIME TRAINING GROUP LIMITED
Bar and Waiting Apprentice employer: Coach & Horses (Wimborne)
Greene King is an excellent employer, offering a supportive work culture that prioritises employee development and satisfaction. As an Apprentice Team Leader at our Wimborne site, you will benefit from comprehensive training, flexible shifts, and clear pathways for career progression within a renowned hospitality brand, making it a rewarding place to grow your skills and advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Apprentice
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Bar and Waiting Apprentice
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Coach & Horses (Wimborne), make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Coach & Horses (Wimborne).
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Coach & Horses (Wimborne)!
How to prepare for a job interview at Coach & Horses (Wimborne)
✨Know Your Menu
Before heading into your interview at Coach & Horses (Wimborne), brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Coach & Horses (Wimborne). They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Coach & Horses (Wimborne)!
