Head of In-House Services

Head of In-House Services

Huddersfield Full-Time 52000 - 62000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage in-house adult social care services, ensuring quality and compliance.
  • Company: Join Kirklees Council, a forward-thinking organisation dedicated to improving lives in the community.
  • Benefits: Enjoy hybrid working, a supportive culture, and a range of employee benefits.
  • Why this job: Make a real impact on adult social care while working in an innovative and inclusive environment.
  • Qualifications: Proven leadership experience in adult social care and strong stakeholder management skills required.
  • Other info: This role offers a competitive salary and the chance to shape the future of care services.

The predicted salary is between 52000 - 62000 £ per year.

Job Summary

Are you a passionate leader with a commitment to delivering high-quality care? Were looking for a visionary Head of In-House Services to lead our internal provider services and shape the future of adult social care in Kirklees.

Main duties of the job

What Youll Be Doing:

  • Lead and manage a diverse portfolio of in-house services including residential care, day services, and enablement.
  • Ensure services are person-centred, safe, and compliant with CQC standards.
  • Drive continuous improvement and innovation across all in-house provision.
  • Champion a strengths-based, trauma-informed, and inclusive approach to care.
  • Collaborate with partners to deliver integrated, community-focused services.
  • Manage budgets effectively and ensure efficient use of resources.
  • Lead workforce development, recruitment, and retention strategies.

What Were Looking For:

  • Proven leadership experience in adult social care or related services.
  • Strong understanding of regulatory frameworks and quality standards.
  • Excellent people management and stakeholder engagement skills.
  • Strategic thinker with a track record of service transformation.
  • Commitment to co-production, inclusion, and safeguarding.

About Us

Why Kirklees?

Kirklees is a place of ambition and opportunity. As Head of In-House Services, youll join a supportive leadership team committed to innovation, quality, and improving lives. We offer hybrid working, a collaborative culture, and the chance to make a lasting impact.

Ready to lead the future of in-house adult social care? Apply now to become our next Head In-House Services and help shape a stronger, more inclusive Kirklees.

Benefits

Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work.

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£60,537 to £70,791 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0014-25-0001

Job locations

High Street Buildings

High Street

Huddersfield

West Yorkshire

HD1 2ND

Job Description

Job responsibilities

Manage and lead the cost-effective delivery of high-quality in-house adult social care provision:

  • In-house bed-based services supporting intermediate care, recovery and rehabilitation
  • In-house residential homes for people with learning disabilities
  • In-house re-ablement and home support
  • In-house day services

Embed and oversee the quality standards and assurance of frontline care practice across provider services so that regulatory, inspection and practice standards are consistently met. Be accountable for regulated care compliance across all in-house services, ensuring readiness for QCQ inspection and internal quality frameworks. Innovative leadership to ensure continuous improvement and transformation to focus on improved outcomes, efficient processes, and demand management. Responsible for developing partnership, community and third sector collaborative. Responsible for embedding cultural change to implement strengths-based practice across provider services. Responsible for workforce development, including planning, training and sufficiency. Ensure workforce planning reflects future service models and supports resilience, retention and succession planning. Provide leadership, management, and the development of specific specialised person-centred service provision Provide expert guidance to the development of service strategies and policies that are reflective of the Councils corporate policies and behaviours. Champion the use of an agreed commissioning discipline. Contribute to line of sight from strategic intent to practical delivery of good social care practice Articulate the impact of social care practice in the experience of adults with social care needs. Support a culture of high expectations in social care practice that is fully embedded and can be articulated clearly at all levels. Support a culture of transparency where challenge and scrutiny are embraced as an opportunity to learn and improve practice. Use data and intelligence to drive performance improvement, support benchmarking and ensure demonstrable impact on outcomes Contribute to a service framework for monitoring achievement of desired impact and a feedback loop to strategy and policy framework. Work in partnership with the Head of Commissioning to ensure in-house services are designed, delivered and continually reviewed to meet current and emerging population needs and commissioning intentions. Work in partnership with public and statutory agencies to support jointly commissioned outcomes. Embeds a culture of safeguarding and positive risk taking. Lead on the redesign of in-house services to optimise outcomes, integrate with health partners and support the strategic shift to prevention and independence. Significantly contribute to a defined work programme with healthcare partners that results in a more integrated and cost-effective set of delivery arrangements. Lead operational readiness and resilience planning, including for winter pressures, surge capacity and business continuity.

Job Description

Job responsibilities

Manage and lead the cost-effective delivery of high-quality in-house adult social care provision:

  • In-house bed-based services supporting intermediate care, recovery and rehabilitation
  • In-house residential homes for people with learning disabilities
  • In-house re-ablement and home support
  • In-house day services

Embed and oversee the quality standards and assurance of frontline care practice across provider services so that regulatory, inspection and practice standards are consistently met. Be accountable for regulated care compliance across all in-house services, ensuring readiness for QCQ inspection and internal quality frameworks. Innovative leadership to ensure continuous improvement and transformation to focus on improved outcomes, efficient processes, and demand management. Responsible for developing partnership, community and third sector collaborative. Responsible for embedding cultural change to implement strengths-based practice across provider services. Responsible for workforce development, including planning, training and sufficiency. Ensure workforce planning reflects future service models and supports resilience, retention and succession planning. Provide leadership, management, and the development of specific specialised person-centred service provision Provide expert guidance to the development of service strategies and policies that are reflective of the Councils corporate policies and behaviours. Champion the use of an agreed commissioning discipline. Contribute to line of sight from strategic intent to practical delivery of good social care practice Articulate the impact of social care practice in the experience of adults with social care needs. Support a culture of high expectations in social care practice that is fully embedded and can be articulated clearly at all levels. Support a culture of transparency where challenge and scrutiny are embraced as an opportunity to learn and improve practice. Use data and intelligence to drive performance improvement, support benchmarking and ensure demonstrable impact on outcomes Contribute to a service framework for monitoring achievement of desired impact and a feedback loop to strategy and policy framework. Work in partnership with the Head of Commissioning to ensure in-house services are designed, delivered and continually reviewed to meet current and emerging population needs and commissioning intentions. Work in partnership with public and statutory agencies to support jointly commissioned outcomes. Embeds a culture of safeguarding and positive risk taking. Lead on the redesign of in-house services to optimise outcomes, integrate with health partners and support the strategic shift to prevention and independence. Significantly contribute to a defined work programme with healthcare partners that results in a more integrated and cost-effective set of delivery arrangements. Lead operational readiness and resilience planning, including for winter pressures, surge capacity and business continuity.

Person Specification

Experience

Essential

  • Up-to-date knowledge of external issues (legislative, regulatory, best practice standards etc.) that affect adult social care provision. (Essential)
  • Significant level of senior level leadership experience in an adult social care environment, providing depth and breadth of knowledge to act with credibility at this level. (Essential)
  • Strong influencing and stakeholder management skills and the ability to build relationships at a political, senior and management level. (Essential)
  • Ability to lead, manage and develop a team or provide technical leadership through a matrix structure. (Selection Process)
  • Substantial experience providing a depth and breadth of knowledge across an organisation; organisation subject matter expert in own specialist area. (Essential)
  • Excellent people leadership skills and strong sense of doing what is right for residents. (Selection Process)
  • Understanding of wider issues in local government, partner organisations, public and private sector. (Essential)
  • Demonstrable commitment to performance management and productivity to meet the councils priorities. (Selection Process)
  • Ability to demonstrate strategic capability and capacity. (Selection Process)
  • Committed to and champions Diversity and Inclusion. (Selection Process)
  • Committed to and Champions Safeguarding. (Selection Process)
  • Demonstrates a flexible, creative, and innovative solutions focused approach. (Selection Process)
  • Strong change management skills. (Selection Process)
  • Substantial experience that demonstrates financial acumen. (Selection Process)
  • Understanding that commercial and entrepreneurial acumen will be increasingly expected and commitment to develop this. (Selection Process)
  • Ability to challenge appropriately at all levels and in a range of forums. (Selection Process)
  • Accepts this post is politically restricted. (Essential)
  • Accepts an enhanced DBS check is required. Please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. (Essential)

Desirable

  • Experience of leading services through quality/regulatory inspection or equivalent assurance processes (Desirable)

Person Specification

Essential

  • Up-to-date knowledge of external issues (legislative, regulatory, best practice standards etc.) that affect adult social care provision. (Essential)
  • Significant level of senior level leadership experience in an adult social care environment, providing depth and breadth of knowledge to act with credibility at this level. (Essential)
  • Strong influencing and stakeholder management skills and the ability to build relationships at a political, senior and management level. (Essential)
  • Ability to lead, manage and develop a team or provide technical leadership through a matrix structure. (Selection Process)
  • Substantial experience providing a depth and breadth of knowledge across an organisation; organisation subject matter expert in own specialist area. (Essential)
  • Excellent people leadership skills and strong sense of doing what is right for residents. (Selection Process)
  • Understanding of wider issues in local government, partner organisations, public and private sector. (Essential)
  • Demonstrable commitment to performance management and productivity to meet the councils priorities. (Selection Process)
  • Ability to demonstrate strategic capability and capacity. (Selection Process)
  • Committed to and champions Diversity and Inclusion. (Selection Process)
  • Committed to and Champions Safeguarding. (Selection Process)
  • Demonstrates a flexible, creative, and innovative solutions focused approach. (Selection Process)
  • Strong change management skills. (Selection Process)
  • Substantial experience that demonstrates financial acumen. (Selection Process)
  • Understanding that commercial and entrepreneurial acumen will be increasingly expected and commitment to develop this. (Selection Process)
  • Ability to challenge appropriately at all levels and in a range of forums. (Selection Process)
  • Accepts this post is politically restricted. (Essential)
  • Accepts an enhanced DBS check is required. Please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. (Essential)

Desirable

  • Experience of leading services through quality/regulatory inspection or equivalent assurance processes (Desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Kirklees Council

Address

High Street Buildings

High Street

Huddersfield

West Yorkshire

HD1 2ND

Employer\’s website

https://www.kirklees.gov.uk/beta/default.aspx (Opens in a new tab)

Employer details

Employer name

Kirklees Council

Address

High Street Buildings

High Street

Huddersfield

West Yorkshire

HD1 2ND

Employer\’s website

https://www.kirklees.gov.uk/beta/default.aspx (Opens in a new tab)

LNKD1_UKTJ #J-18808-Ljbffr

Head of In-House Services employer: Coach Falcon's Fit Bodies

Kirklees Council is an exceptional employer, offering a supportive leadership team dedicated to innovation and quality in adult social care. Located in the vibrant community of Huddersfield, employees benefit from a collaborative culture, hybrid working options, and a strong commitment to professional development, ensuring that you can make a meaningful impact while advancing your career in a fulfilling environment.
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Contact Detail:

Coach Falcon's Fit Bodies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of In-House Services

✨Tip Number 1

Familiarise yourself with the latest CQC standards and regulations. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high-quality care.

✨Tip Number 2

Network with professionals in the adult social care sector. Attend relevant conferences or workshops to meet potential colleagues and learn about current trends, which can give you an edge in discussions during the interview process.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with a strengths-based, trauma-informed approach. Be ready to share specific examples of how you've successfully led teams in similar environments.

✨Tip Number 4

Research Kirklees Council's initiatives and community partnerships. Showing that you understand their goals and values will help you articulate how you can contribute to their vision for adult social care.

We think you need these skills to ace Head of In-House Services

Leadership in Adult Social Care
Understanding of CQC Standards
Stakeholder Engagement
Strategic Planning
Budget Management
Performance Management
Change Management
Team Development and Workforce Planning
Knowledge of Regulatory Frameworks
Data-Driven Decision Making
Collaboration with Health Partners
Commitment to Diversity and Inclusion
Safeguarding Practices
Community Engagement
Service Transformation

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Head of In-House Services. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customise your CV to highlight relevant leadership experience in adult social care. Emphasise your understanding of regulatory frameworks, quality standards, and any specific achievements that demonstrate your capability in managing diverse services.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Discuss your vision for adult social care and how you plan to drive continuous improvement and innovation within the services.

Highlight Relevant Experience: In your application, be sure to detail your experience with stakeholder engagement, team management, and service transformation. Use specific examples to illustrate your strategic thinking and commitment to inclusion and safeguarding.

How to prepare for a job interview at Coach Falcon's Fit Bodies

✨Showcase Your Leadership Experience

As a candidate for the Head of In-House Services, it's crucial to highlight your previous leadership roles in adult social care. Prepare specific examples that demonstrate your ability to lead diverse teams and manage complex services effectively.

✨Understand Regulatory Frameworks

Familiarise yourself with the Care Quality Commission (CQC) standards and other relevant regulations. Be ready to discuss how you have ensured compliance in past roles and how you plan to maintain high standards in the new position.

✨Emphasise Stakeholder Engagement Skills

This role requires strong influencing and stakeholder management skills. Prepare to share instances where you've successfully built relationships with various stakeholders, including local government and community partners, to enhance service delivery.

✨Demonstrate a Commitment to Inclusion

Kirklees Council values diversity and inclusion. Be prepared to discuss your approach to embedding these principles in service delivery and how you have championed inclusive practices in your previous roles.

Head of In-House Services
Coach Falcon's Fit Bodies
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