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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and a fantastic pub experience.
- Company: Join the Coach & Horses, a beloved pub with a rich history and modern flair.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career pathways, training, and a supportive environment for your growth.
- Why this job: Be part of a passionate team that values hard work, fun, and personal growth.
- Qualifications: A love for hospitality and a knack for building rapport with customers and colleagues.
The predicted salary is between 24000 - 30000 £ per year.
A long-time favourite with Kew residents and visitors, the Coach & Horses is a modernised old Georgian coaching inn. Our traditional twist is a nod to our neighbours at Royal Botanic Gardens, Kew. Our popular bar and dining setup with emphasis on local and quality seasonal produce is the place to be, our reputation for food and service is second to none in our area. The reason for this is our Team, our people are the cornerstone of our business, working together they make the guest's experience here truly special. As a team, they work hard, play hard and enjoy a great sense of belonging where unique values become shared values.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Richmond employer: Coach and Horses, Kew
Contact Detail:
Coach and Horses, Kew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Richmond
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality scene, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a spot at the Coach & Horses, pop in and introduce yourself. A friendly face can make a lasting impression and show your genuine interest in joining the team.
✨Tip Number 3
Prepare for the interview by knowing our values and what makes us tick. Brush up on your customer service skills and think of examples where you've gone above and beyond – we love that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our amazing team!
We think you need these skills to ace Supervisor in Richmond
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to exceptional customer service and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the values and culture of our team at the Coach & Horses. Mention specific skills or experiences that align with what we’re looking for in a Supervisor.
Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Share stories that demonstrate your teamwork and leadership skills, as these are key to our success.
Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with us!
How to prepare for a job interview at Coach and Horses, Kew
✨Know the Venue Inside Out
Before your interview, take some time to research the Coach & Horses. Familiarise yourself with their menu, values, and what makes them stand out in the hospitality scene. This will show your genuine interest and help you connect your experience to their unique offerings.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and resolved issues, as this will demonstrate your ability to lead a team in delivering top-notch service.
✨Emphasise Teamwork and Leadership
The Coach & Horses values teamwork, so be ready to discuss how you've successfully worked within a team and led others. Share specific instances where you trained or mentored colleagues, showcasing your commitment to developing a strong team culture.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Talk about why you love working in this field and how you see your career progressing. This passion will resonate with the interviewers and align with their search for someone committed to their career in hospitality.