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For Companies At a Glance
- Tasks: Ensure guest safety, handle requests, and prepare for the next day's service.
- Company: Join the vibrant team at Coach & Horses, a beloved local pub.
- Benefits: Free meals, weekly pay, 28 days holiday, and generous discounts.
- Why this job: Be part of a fun team that values hospitality and community spirit.
- Qualifications: Experience in hospitality, excellent communication skills, and attention to detail.
- Other info: Opportunities for career growth with training and apprenticeships available.
The predicted salary is between 1040 - 1248 £ per month.
A long-time favourite with Kew residents and visitors, the Coach & Horses is a modernised old Georgian coaching inn. Our traditional twist is a nod to our neighbours at Royal Botanic Gardens, Kew. Our popular bar and dining setup with emphasis on local and quality seasonal produce is the place to be, our reputation for food and service is second to none in our area. The reason for this is our Team, our people are the cornerstone of our business, working together they make the guest's experience here truly special. As a team, they work hard, play hard and enjoy a great sense of belonging where unique values become shared values.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.
Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will carry out key tasks in preparing the pub for the next day's trading as well as setting up for breakfast service and carrying out any health and safety checks and audits as necessary.
Night Porter in Richmond employer: Coach and Horses, Kew
Contact Detail:
Coach and Horses, Kew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Richmond
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Coach & Horses and soak up the atmosphere. Familiarising yourself with the place will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Show off your personality! As a Night Porter, you'll need to be friendly and approachable. During your interview, let your true self shine through – share stories that highlight your customer service skills and how you handle late-night situations.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've had to deal with guest requests or maintain safety standards. Practising your responses will help you feel more confident and ready to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows that you’re keen on joining the team.
We think you need these skills to ace Night Porter in Richmond
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your customer service skills and how you’ve gone the extra mile to make guests feel special.
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. This helps us see if you’d fit right in with our team at the Coach & Horses.
Highlight Relevant Experience: Make sure to mention any previous roles that relate to being a Night Porter. Talk about your experience in similar environments and how it has prepared you for this role. We love seeing how your background aligns with what we’re looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Coach and Horses, Kew
✨Know the Venue Inside Out
Before your interview, take some time to research the Coach & Horses. Familiarise yourself with its history, menu, and the local area. This will not only show your genuine interest in the role but also help you answer questions about how you can contribute to the team.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think of specific situations that highlight your friendly personality and ability to handle requests efficiently.
✨Demonstrate Your Attention to Detail
The job requires an impeccable eye for detail. During the interview, mention instances where your attention to detail made a difference, whether it was in maintaining standards or ensuring guest safety. This will reinforce your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions. Inquire about the team culture, training opportunities, or what a typical night looks like for a Night Porter. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
