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- Tasks: Lead a team to deliver top-notch customer service and create a welcoming atmosphere.
- Company: A vibrant local pub in Kew with a focus on guest experience.
- Benefits: Weekly pay, free meals, discounts, and personal development opportunities.
- Why this job: Join a passionate team and grow your career in the exciting hospitality industry.
- Qualifications: Strong leadership skills and a commitment to exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
A local pub in Kew is seeking a passionate Floor Supervisor to deliver exceptional customer service and lead a dedicated team. You will be responsible for training staff and ensuring a safe, enjoyable atmosphere for guests. The ideal candidate is committed to a career in hospitality and has strong leadership skills.
This role includes perks such as:
- Weekly pay
- Free meals
- Discounts in company venues
- Opportunities for personal development
Floor Supervisor: Lead Guest Experience and Team Growth employer: Coach and Horses, Kew
Contact Detail:
Coach and Horses, Kew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor: Lead Guest Experience and Team Growth
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality scene, especially those who work at pubs. You never know when a casual conversation could lead to a job opportunity.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've trained staff or improved guest experiences in the past. We want to see your passion for hospitality shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values. If you’re keen on personal development, look for pubs that offer training and growth opportunities, like the one in Kew!
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll get updates directly from us about your application status. Let’s get you that Floor Supervisor role!
We think you need these skills to ace Floor Supervisor: Lead Guest Experience and Team Growth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about delivering exceptional customer service and creating a great atmosphere for guests.
Highlight Leadership Skills: Make sure to emphasise your leadership experience in your application. We’re looking for someone who can train and inspire a team, so share examples of how you've successfully led others in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention why you’re excited about working at our pub in Kew and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Coach and Horses, Kew
✨Know the Venue Inside Out
Before your interview, make sure you know the pub's menu, atmosphere, and any special events they host. This shows your genuine interest in the role and helps you answer questions about how you would enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it’s training new staff or resolving conflicts, having specific stories ready will demonstrate your capability to lead and grow a team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss what exceptional customer service means to you. Think of scenarios where you went above and beyond for guests, as this aligns perfectly with the pub's focus on delivering an outstanding guest experience.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about their training programmes or how they foster team growth, which reflects your commitment to personal development and team success.