At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join the historic Coach and Horses, a beloved pub in Brentford & Chiswick.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young’s pubs.
- Why this job: Be part of a friendly team in a vibrant environment with great career growth.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
- Other info: Training provided, with opportunities for apprenticeships and development courses.
The predicted salary is between 1300 - 1600 £ per month.
Once a coaching inn and the only coaching inn to remain in Brentford & Chiswick, The Coach and Horses is steeped in history having been mentioned by Charles Dickens in Oliver Twist and has proudly served the Isleworth community since 1897. Ideally located right next to Syon Park, we’re the perfect place to stop by to drink, dine and have a great time, whether you’re taking a Sunday stroll or a family dog walk; we encourage you to bring your four-legged friends with you when you visit us; we’re very dog friendly!
We proudly serve delicious, freshly cooked British food packed with flavour and evolving with the seasons; from the traditional pub classics to our stand-out seasonal specials served from brunch all the way through to supper. Our gorgeous pub garden is ready to welcome you, with heaters throughout to keep your party going long after the sun goes down. If the sun shines, our terrace is the perfect spot to catch those spring rays with a refreshing drink in hand. Our garden lends itself perfectly to hosting your next big milestone, kick off your party in style with one of our Sharing Boards and show-stopping magnums!
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Coach and Horses, Isleworth
Contact Detail:
Coach and Horses, Isleworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the place! Before your interview, pop by The Coach and Horses for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect better during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. They’re looking for someone who fits in well, so be yourself and don’t hold back!
✨Tip Number 3
Ask questions! Show your interest in the role by asking about the team culture, training opportunities, and what a typical day looks like. It shows you’re keen and ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about exceptional customer service, so a warm tone can go a long way.
Tailor Your Application: Make sure to tailor your application to the Team Member role. Highlight any relevant experience in hospitality or customer service, and mention why you’re excited about working at The Coach and Horses. We love seeing genuine enthusiasm!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and concise. Stick to the point and avoid unnecessary fluff. A well-structured application makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Coach and Horses, Isleworth
✨Know the Venue
Before your interview, take some time to research The Coach and Horses. Familiarise yourself with its history, menu, and atmosphere. This will not only impress your interviewers but also help you feel more comfortable discussing how you can contribute to their team.
✨Show Your Passion for Customer Service
As a Team Member, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your friendly personality and teamwork skills, as these are crucial for creating a welcoming environment.
✨Dress the Part
While the pub environment is casual, it's important to look presentable for your interview. Opt for smart-casual attire that reflects the friendly yet professional vibe of The Coach and Horses. This shows respect for the opportunity and sets a positive tone.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewers about the role and the team culture. This demonstrates your genuine interest in the position and helps you assess if it’s the right fit for you. Consider asking about training opportunities or what a typical day looks like for a Team Member.