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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a historic pub.
- Company: Join The Coach and Horses, a beloved pub with a rich history since 1897.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Experience in management and a love for customer service.
- Other info: Dynamic environment with a focus on training and internal promotions.
The predicted salary is between 30000 - 42000 £ per year.
Once a coaching inn and the only coaching inn to remain in Brentford & Chiswick, The Coach and Horses is steeped in history having been mentioned by Charles Dickens in Oliver Twist and has proudly served the Isleworth community since 1897. Ideally located right to Syon Park we’re the perfect place to stop by to drink, dine and have a great time, whether you’re taking a Sunday stroll or a family dog walk we encourage you to bring your four-legged friends with you when you visit us; we’re very dog friendly!
We proudly serve delicious, freshly cooked British food packed with flavour and evolving with the seasons; from the traditional pub classics to our stand-out seasonal specials served from brunch all the way through to supper. Our gorgeous pub garden is ready to welcome you, with heaters throughout to keep your party going long after the sun goes down. If the sun shines, our terrace is the perfect spot to catch those spring rays with a refreshing drink in hand. Our garden lends itself perfectly to hosting your next big milestone, kick off your party in style with one of our Sharing Boards and show-stopping magnums!
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in London employer: Coach and Horses, Isleworth
Contact Detail:
Coach and Horses, Isleworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in London
✨Tip Number 1
Network like a pro! Get out there and chat with people in the hospitality industry. Attend local events or join online groups where you can meet potential employers or fellow job seekers. You never know who might have the inside scoop on a Deputy Manager position!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers, let your passion for customer service shine through. Share stories about your experiences in hospitality and how you've made a difference in previous roles. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a pub you love, don’t wait for them to post a job. Pop in, chat with the team, and express your interest in working with them. Sometimes, the best opportunities come from simply putting yourself out there.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Deputy Manager role. Plus, applying directly shows your enthusiasm for joining our team. Don’t miss out on the chance to be part of something special at The Coach and Horses!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and have a love for food and drink.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your relevant experience in team management and customer service, and don’t forget to mention any specific achievements that demonstrate your skills.
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your application. Share your story and what drives you in the hospitality industry – we want to get to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Coach and Horses, Isleworth
✨Know Your History
Familiarise yourself with The Coach and Horses' rich history, especially its mention in Charles Dickens' 'Oliver Twist'. This shows your genuine interest in the pub and can spark engaging conversations during the interview.
✨Showcase Your Passion for Customer Service
Prepare examples of how you've delivered exceptional customer service in the past. Highlight your proactive approach to team management and how you’ve trained others to enhance their skills, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Food Knowledge
Since the role is food-focused, brush up on British cuisine and be ready to discuss your favourite dishes or seasonal specials. This will show that you’re not just a manager but someone who genuinely cares about the food experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub's future, team dynamics, and development opportunities. This demonstrates your commitment to growing within the company and your enthusiasm for contributing to its success.
