At a Glance
- Tasks: Lead a team, deliver exceptional customer service, and ensure smooth pub operations.
- Company: Historic pub with a vibrant atmosphere and a dog-friendly policy.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career development opportunities and a fun, dynamic work environment.
- Why this job: Join a passionate team and grow your career in the exciting hospitality industry.
- Qualifications: Strong customer service skills and a passion for training and leading a team.
The predicted salary is between 22000 - 26000 £ per year.
Once a coaching inn and the only coaching inn to remain in Brentford & Chiswick, The Coach and Horses is steeped in history having been mentioned by Charles Dickens in Oliver Twist and has proudly served the Isleworth community since 1897. Ideally located right next to Syon Park, we’re the perfect place to stop by to drink, dine and have a great time, whether you’re taking a Sunday stroll or a family dog walk; we encourage you to bring your four-legged friends with you when you visit us; we’re very dog friendly!
We proudly serve delicious, freshly cooked British food packed with flavour and evolving with the seasons; from the traditional pub classics to our stand-out seasonal specials served from brunch all the way through to supper. Our gorgeous pub garden is ready to welcome you, with heaters throughout to keep your party going long after the sun goes down. If the sun shines, our terrace is the perfect spot to catch those spring rays with a refreshing drink in hand. Our garden lends itself perfectly to hosting your next big milestone, kick off your party in style with one of our Sharing Boards and show-stopping magnums!
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor, you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Isleworth employer: Coach and Horses, Isleworth
The Coach and Horses is an exceptional employer, offering a vibrant work culture steeped in history and community spirit. With access to career pathways, training opportunities, and generous benefits like free meals and discounts, we prioritise the growth and well-being of our team members. Located next to Syon Park, our dog-friendly pub provides a unique environment where you can thrive while delivering outstanding service in a welcoming atmosphere.
Contact Details:
Coach and Horses, Isleworth Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Isleworth
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on a Supervisor role that’s just perfect for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Share stories about how you've gone above and beyond for customers in the past.
✨Tip Number 3
Research the pub! Knowing the history of The Coach and Horses and its community vibe can really set you apart. It shows you’re genuinely interested and ready to be part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Young's!
We think you need these skills to ace Supervisor in Isleworth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and building rapport with both customers and the team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Supervisor role. Mention any previous roles where you’ve trained others or led a team, as this is key for us!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits in with our friendly vibe, so let us know what makes you unique and why you’d be a great fit for The Coach and Horses.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Coach and Horses, Isleworth
✨Know the Venue's History
Familiarise yourself with The Coach and Horses' rich history, including its mention in Oliver Twist. This shows your genuine interest in the pub and can help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built rapport with customers or resolved issues effectively, as this is crucial for a Supervisor role.
✨Demonstrate Leadership Qualities
Be ready to discuss your experience in training and leading teams. Share specific instances where you motivated your team or handled a challenging shift, showcasing your ability to lead safely and effectively.
✨Express Your Passion for Hospitality
Convey your commitment to a career in hospitality. Talk about what excites you about working in this industry and how you plan to grow within the company, aligning with their focus on ongoing development.
