At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a historic pub.
- Company: Join The Coach and Horses, a beloved pub with a rich history since 1897.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at all Young's Pubs.
- Other info: Perfect for those looking to make an impact in a stylish, food-focused pub.
- Why this job: Be part of a dynamic environment with opportunities for career growth and development.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 30000 - 42000 £ per year.
Once a coaching inn and the only coaching inn to remain in Brentford & Chiswick, The Coach and Horses is steeped in history having been mentioned by Charles Dickens in Oliver Twist and has proudly served the Isleworth community since 1897. Ideally located right next to Syon Park, we’re the perfect place to stop by to drink, dine and have a great time, whether you’re taking a Sunday stroll or a family dog walk; we encourage you to bring your four-legged friends with you when you visit us; we’re very dog friendly!
We proudly serve delicious, freshly cooked British food packed with flavour and evolving with the seasons; from the traditional pub classics to our stand-out seasonal specials served from brunch all the way through to supper. Our gorgeous pub garden is ready to welcome you, with heaters throughout to keep your party going long after the sun goes down. If the sun shines, our terrace is the perfect spot to catch those spring rays with a refreshing drink in hand. Our garden lends itself perfectly to hosting your next big milestone, kick off your party in style with one of our Sharing Boards and show-stopping magnums!
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Isleworth employer: Coach and Horses, Isleworth
The Coach and Horses is an exceptional employer, offering a vibrant work culture steeped in history and community spirit. With a strong focus on employee development, including access to career pathways and fully funded training, we ensure our Assistant Managers are well-equipped to thrive in their roles. Enjoy generous benefits such as discounts across Young's Pubs, free meals, and a supportive environment that encourages growth and celebrates achievements.
Contact Details:
Coach and Horses, Isleworth Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Isleworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Coach and Horses. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you’re keen on the Deputy Manager role, don’t just wait for the job to come to you. Visit the pub, chat with the staff, and show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at The Coach and Horses.
We think you need these skills to ace Deputy Manager in Isleworth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and have a love for the food and drink industry.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Deputy Manager role. We’re looking for someone who can lead a team and has a proactive approach, so showcase those skills!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick, so share your story and why you’re excited about joining our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Coach and Horses, Isleworth
✨Know the Venue's History
Familiarise yourself with The Coach and Horses' rich history, including its mention by Charles Dickens. This shows your genuine interest in the pub and can help you connect with the interviewers.
✨Showcase Your Customer Service Passion
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Deputy Manager role.
✨Demonstrate Team Leadership Skills
Think of instances where you've successfully managed or trained a team. Be ready to discuss your approach to motivating staff and ensuring they have the knowledge to delight customers, which aligns with the job requirements.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub's operations, team culture, and future goals. This not only shows your enthusiasm for the role but also helps you assess if it's the right fit for you.
