Workday HCM Solution Consultant

This role sits at the intersection of HR transformation, Workday technology and sales. You will work closely with prospective clients to understand their HR strategy, operating model, processes and technology challenges, translating these into compelling Workday-based solutions.

You will partner with Sales, Consulting and Workday specialists throughout the sales cycle, helping clients understand not simply what Workday can do, but how the platform can address their business challenges and enable better ways of working.

A key part of the role will be bringing Workday to life through discovery sessions, solution design, demonstrations, workshops and presentations to HR, Finance, IT and executive stakeholders.

Key Responsibilities

Client Discovery & Solution Shaping

• Lead and support discovery conversations with prospective clients to understand their business drivers, HR strategy, current technology landscape, pain points and desired outcomes.
• Translate business requirements into clear and compelling Workday HCM solution propositions.
• Identify opportunities to simplify processes, improve employee and manager experiences, increase automation and enable better workforce insight, being consultative and advisory in our approach to solutioning for our customers.
• Challenge client requirements constructively, helping prospects distinguish between replicating existing processes and genuinely transforming how HR operates.
• Work with clients to define the appropriate Workday functional scope and solution architecture.

Workday Solution Demonstrations

• Prepare and deliver engaging, tailored demonstrations of Workday HCM capabilities.
• Build demonstration scenarios around the client's business challenges and desired outcomes rather than relying on generic product demonstrations.
• Confidently demonstrate relevant areas of the Workday platform, which could include:
  • Core HCM
  • Organizational and workforce management
  • Compensation
  • Benefits
  • Absence
  • Talent and Performance
  • Recruiting
  • Learning
  • People Analytics and Reporting
  • Employee and Manager Self-Service
• Develop compelling end-to-end stories that demonstrate how Workday supports employees, managers, HR teams and business leaders.

Presales & Sales Cycle Support

• Partner closely with Sales throughout the opportunity lifecycle, from qualification and early discovery through to proposal, presentation and final selection.
• Help develop the overall solution strategy and win themes for opportunities.
• Contribute to RFP/RFI responses, proposals, presentations and Statements of Work production.
• Support sales teams in articulating the value and differentiation of Workday and our implementation/transformation capabilities.
• Help identify solution risks, dependencies and assumptions early in the sales process to support a smooth transition into delivery.
• Own the estimation and scoping activities with support from implementation and commercial teams as needed.

Handover to Delivery

• Ensure that the solution sold to the client can be effectively transitioned into implementation.
• Work with delivery teams to communicate the agreed scope, key client requirements, assumptions, design considerations and commitments made during the sales process.
• Help maintain alignment between what is demonstrated, what is proposed and what can realistically be delivered.

Workday & Market Expertise

• Maintain a strong understanding of the Workday HCM product landscape and evolving capabilities.
• Keep up to date with developments in HR technology, digital employee experience, HR operating models, AI, automation and workforce analytics.
• Develop reusable demonstration assets, solution stories, discovery materials and other presales collateral.
• Share market insight and client feedback with Sales and Consulting teams to continuously strengthen our Workday proposition.

Necessary Experience

• Strong experience with Workday HCM, gained in consulting, implementation, solution consulting or presales.
• Good functional understanding of Core HCM and multiple additional Workday functional areas within Workday HCM and Payroll.
• Strong understanding of HR processes and the broader hire-to-retire employee lifecycle.
• Ability to understand a client's business challenges and translate them into Workday solution concepts.
• Experience presenting complex technology or transformation topics in a straightforward and engaging way.
• Strong workshop facilitation, discovery and stakeholder management skills.
• Excellent written and verbal communication skills.
• Comfortable presenting to audiences ranging from HR and technical specialists through to senior executives.
• Ability to operate effectively in a fast-moving, commercially focused environment.
• Ability to balance client requirements, product capability, implementation practicality and commercial considerations.

Desirable Experience

• Previous Workday Presales / Solution Consulting experience including Workday Pre-Sales certification.
• Workday certification or previous Workday implementation certification.

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