Summer Assistant in Reading

Interested in ensuring our new students get settled into their new home this year? The summer is a very busy period for UPP and we look for extra support in ensuring a smooth process for students that leave us in June and then preparing for the ones moving into their accommodation during September. The roles requirements are varied and will change from day to day to ensure we meet all our deadlines. You will need to work a mix of week days and weekends with one of the key intake weekends being the 19th & 20th September 2026. You will report to one of our on-site managers who will provide training, supervision and guidance. Please note that you will be on your feet a lot and some activities will include heavy lifting and manual handling through the day. Some of the responsibilities include but not limited to are:

• Support the Housekeeping teams with basic cleaning of accommodation and removal of rubbish where needed including recycling
• Help with mattress and linen deliveries plus making up the beds
• Support with room checks on departure of residents as delegated, using the system in place.
• Distribute literature, posters, equipment around the sites
• Assist in the preparation for arrivals during the vacation periods.
• Greeting and issuing keys and dealing with queries as they arise in a polite and friendly manner
• Record the issue and return of keys using the appropriate documentation, operating the conference database and check visitors in and out of their accommodation
• Help out in the Post Room to sort resident’s mail, record parcel deliveries on parcel tracker and to check ID when issuing parcels to addressees
• Ensure you working area is kept tidy at all times and safe for others working with you
• Communicate well with colleagues, both written and verbal, relaying messages clearly and promptly using the correct protocol for radio and telephone communication plus reporting any issues identified

We are looking for you to be friendly, helpful and flexible, able to work effectively as a part of a team to get jobs done within agreed timescales and to a high standard. Any previous work experience would be useful but not essential for these roles, we mainly need you to be committed and willing to get stuck in and support wherever needed on the days you are working. In return, we are offering a busy and interesting environment to work and an hourly rate of £10.85. You will be paid weekly through our recruitment agency partner, GI Solutions.

Who are UPP?

We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term. However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.

What’s in it for you?

• Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
• Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
• Rewards & Benefits: Competitive package and range of benefits designed for you.
• Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
• Purpose & Impact: Every role shapes the student experience.

To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub.