At a Glance
- Tasks: Deliver a professional reception service and support daily operations at Reading University.
- Company: Join UPP, a dynamic team dedicated to enhancing student experiences.
- Benefits: Enjoy a competitive salary, 25 days holiday, and training opportunities.
- Other info: Flexible hours during peak times and opportunities for personal development.
- Why this job: Be the friendly face for students and staff, making a real difference every day.
- Qualifications: Previous receptionist experience and strong communication skills are essential.
The predicted salary is between 25589 - 25589 £ per year.
A permanent, full-time Receptionist will join the UPP team onsite at Reading University. The role works 37.5 hours per week between 8.30am and 6.30pm, Monday to Friday. The salary is £25,589 per annum.
Responsibilities
- Deliver a professional reception service for residents and the office team.
- Maintain accurate records for visitors, contractors, key issue/return, and parking permits.
- Liaise with the university client, sub‑contractors, UPP RSL staff, and residents as necessary.
- Assist managers with coordination of on‑site activities and day‑to‑day administration.
- Operate a computerised property management database to monitor reactive work and planned maintenance.
- Support fire safety compliance through weekly alarm testing, logging activations/incidents, and reporting near‑misses.
- Assist with mailroom operations, ensuring accurate recording, sorting, distribution, and compliance audits.
- Manage and monitor out‑of‑hours access, ensuring adherence to fire, health & safety, and residence procedures.
- Support marketing and engagement initiatives, including Open Days, accommodation show rounds, and promotion of incentives to maximise occupancy.
- Provide resident enquiries support, pre‑arrival information, and ongoing assistance.
- Assist procurement of goods and services via the purchase system, including producing purchase orders and processing invoices.
Qualifications
- Previous experience in a similar front‑of‑house or receptionist role.
- Strong communication and administration skills.
- Comfortable working with databases and spreadsheets.
- Passion for working as part of a team, being helpful and welcoming to students, staff and visitors.
- Flexibility to work additional hours when required, particularly during main student arrival and departure weekends.
- Successful completion of satisfactory vetting, including employment references and, if necessary, a basic DBS check.
Benefits
- Competitive salary of £25,589 per annum.
- 25 days holiday plus bank holidays.
- Pension scheme.
- Life assurance.
- Enhanced family leave policy.
- Training opportunities.
- Two paid volunteering or personal development days.
- Cycle‑to‑work scheme.
UPP welcomes all applications and recognises the value of having a diverse and inclusive culture reflecting our communities. We are committed to providing reasonable adjustments to support candidates throughout the recruitment process.
Receptionist in Reading employer: CO4023 UPP (Reading I) Limited
UPP is an exceptional employer, offering a vibrant work culture at Reading University where teamwork and community engagement are at the forefront. With competitive salaries, generous holiday allowances, and a commitment to employee development through training opportunities and volunteering days, UPP fosters an inclusive environment that values diversity and supports personal growth. Join us to be part of a dedicated team that plays a vital role in enhancing the student experience while enjoying the unique advantages of working on a university campus.
Contact Details:
CO4023 UPP (Reading I) Limited Recruitment Team
