At a Glance
- Tasks: Provide top-notch customer support and ensure smooth operations at Reading University.
- Company: Join a dynamic team at CO4023 UPP, dedicated to excellence in customer service.
- Benefits: Enjoy 25 days holiday, life insurance, pension, and exclusive store discounts.
- Other info: Flexible 35-hour work week with a rolling shift rota for work-life balance.
- Why this job: Be part of a supportive environment while gaining valuable experience in customer service.
- Qualifications: Previous helpdesk experience and strong organisational skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
CO4023 UPP (Reading I) Limited is hiring a Customer Support Representative for its Reading University team. This permanent position entails working 35 hours per week on a 4-week rolling shift rota. The role focuses on providing professional customer support while maintaining operational efficiency.
The ideal candidate should have prior helpdesk experience and exceptional organizational skills.
Benefits include:
- 25 days holiday
- Life insurance
- A pension
- Various store discounts
Campus Helpdesk & Facilities Support Specialist in Reading employer: CO4023 UPP (Reading I) Limited
UPP (Reading I) Limited is an excellent employer that values its employees by offering a supportive work culture and numerous benefits, including 25 days of holiday, life insurance, and a pension plan. Located at Reading University, the role of Campus Helpdesk & Facilities Support Specialist provides opportunities for professional growth within a dynamic team, ensuring that every employee can thrive in their career while enjoying a balanced work-life environment.
Contact Details:
CO4023 UPP (Reading I) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Helpdesk & Facilities Support Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CO4023 UPP and ask about their experiences. A friendly chat can give us insider info that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle tricky situations and showcase your problem-solving skills. We want to see that you can keep your cool under pressure!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. We love to see candidates who can juggle responsibilities while keeping everything running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team at Reading University.
We think you need these skills to ace Campus Helpdesk & Facilities Support Specialist in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your helpdesk experience and organisational skills. We want to see how your background fits with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support and how you can contribute to our team at Reading University. Keep it friendly and professional!
Showcase Your Communication Skills:As a Customer Support Representative, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with others easily!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CO4023 UPP (Reading I) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Campus Helpdesk & Facilities Support Specialist. Familiarise yourself with common helpdesk scenarios and think about how you would handle them. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Showcase Your Organisational Skills
Since exceptional organisational skills are key for this role, come prepared with examples from your past experiences. Think of times when you successfully managed multiple tasks or resolved issues efficiently. Be ready to discuss these situations in detail during the interview.
✨Demonstrate Customer Support Experience
Highlight your previous helpdesk experience by sharing specific instances where you provided excellent customer support. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the tools they use for customer support, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
