At a Glance
- Tasks: Guide students through the accommodation sales process and support sales activities.
- Company: Join UPP, a leading provider of student accommodation in Nottingham.
- Benefits: Competitive salary, supportive team environment, and valuable experience.
- Other info: Fixed 6-month contract with opportunities for growth.
- Why this job: Make a difference in students' lives while developing your customer service skills.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 25394 - 25394 £ per year.
UPP (Broadgate Park) Limited is looking for a Sales Enquiries Assistant to join their Nottingham Accommodation Team. This role is 37.5 hours a week on a fixed 6-month contract, with a competitive salary of £25,394.70 per annum. You will be the key contact for students, guiding them through the accommodation sales process.
The ideal candidate should have experience in administration, possess strong communication skills, and be motivated to deliver excellent customer service. The role also includes recording customer queries and supporting sales activities.
Student Accommodation Enquiries Advisor employer: CO2011 UPP (Broadgate Park) Limited
UPP (Broadgate Park) Limited is an excellent employer, offering a vibrant work culture in the heart of Nottingham, where you can make a real impact on students' lives. With a focus on employee development and a commitment to providing exceptional customer service, we ensure our team members have access to growth opportunities and a supportive environment. Join us for a rewarding career where your contributions are valued and recognised.
Contact Details:
CO2011 UPP (Broadgate Park) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Accommodation Enquiries Advisor
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like CO2011 UPP (Broadgate Park) Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like CO2011 UPP (Broadgate Park) Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Student Accommodation Enquiries Advisor
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to CO2011 UPP (Broadgate Park) Limited.
How to prepare for a job interview at CO2011 UPP (Broadgate Park) Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in CO2011 UPP (Broadgate Park) Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services CO2011 UPP (Broadgate Park) Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
