Strategic Service Delivery Manager β€” ITSM & Governance

Strategic Service Delivery Manager β€” ITSM & Governance

Full-Time On-site
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CDW is seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to deliver a high-quality customer experience.

You will lead governance forums, drive continuous improvement, and coordinate across internal teams to ensure timely, compliant service delivery.

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Strategic Service Delivery Manager β€” ITSM & Governance employer: CO2007 CDW Limited

CDW is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Data Engineer role in London. With a strong emphasis on employee growth through continuous learning opportunities and a hybrid work model that promotes work-life balance, CDW stands out as a place where your contributions to data engineering can make a meaningful impact in the realm of BI, ML, and AI.

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Contact Details:

CO2007 CDW Limited Recruitment Team