At a Glance
- Tasks: Lead cross-technology partnerships and drive commercial excellence at CDW.
- Company: Join a dynamic team at CDW, a leader in tech solutions.
- Benefits: Enjoy competitive salary, flexible working, and growth opportunities.
- Other info: Collaborative environment focused on continual improvement and innovation.
- Why this job: Make a real impact by enhancing partner experiences and driving profitability.
- Qualifications: 5+ years in Microsoft partner management with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
As a Senior Partner Manager at CDW, you will lead cross‑technology partnerships across the UK and international entities, focusing on commercial excellence, partner experience, and sales & customer experience. You will collaborate closely with Programmes & Incentives Specialists, PPM, Solutions, Sales, Marketing, OCTO, and Enablement teams to drive profitability, partner engagement, and customer satisfaction.
Responsibilities
- Commercial Excellence
- Lead partner rebate scheme reviews and provide actionable recommendations to Solutions, PPM and Sales leadership.
- Own rebate profitability using Partner & Finance Reporting, ensuring schemes are maximised.
- Negotiate and execute commercial agreements for large MOU investment partners.
- Maximise Partner Program opportunity and profitability for CDW and Sales teams.
- Document and enforce sales accountability through agreed partner plans (Goal setting, QBRs, business planning, stakeholder mapping).
- Maintain deep understanding of global partner opportunity, competitor landscape, and collaborate on marketing/marketing refresh.
- Own partner investment across funded heads, marketing, and rebates, leveraging alliances.
- Lead partner reinvestment initiatives with PPM, Solutions and Sales leadership.
- Collaborate with OCTO, Solutions, Sales and Professional Services to drive partner‑related services and hold stakeholders accountable.
- Partner Experience
- Deliver executive‑level engagements (QBRs) and act as senior stakeholder at partner and customer events.
- Work with Programmes & Incentives Specialists to enhance program opportunities and revenue.
- Manage partner internal and external communications (SharePoint pages, launches, updates).
- Articulate CDW’s strategy, proposition, GTMs, and value statement to partner stakeholders.
- Lead partner enablement programs with Sales Teams and Enablement.
- Maintain an agreed, documented, and executed partner plan across marketing, sales, solutions, and reporting functions.
- Ensure partner compliance: accreditations, contracts, and certifications are current.
- Monitor partner ROI and manage governance plans and reviews.
- Sales & Customer Experience
- Execute communications to sales teams (partner pedigree, capability, USPs, insights, incentives, alliances, events).
- Build deep relationships with Sales leadership to enhance seller adoption and customer experience.
- Deliver partner enablement aligned to CDW’s propositions, GTM messaging, and ecosystem vendors.
- Serve as point of escalation for sales and customer issues within partner relationships.
- Continual Improvement
- Deliver regular improvements to partner experience, customer & sales experience, and commercial excellence.
- Mentor and coach Programmes & Incentives Specialists and related practice roles.
- Collaborate with US and Canada PPM teams to share best practice and global partner approach.
Requirements
- Industry Experience: Deep understanding of the channel, CDW’s market, competition, and success drivers.
- Partner Business Management Experience: At least 5 years in a Microsoft partner management role or equivalent in the IT channel.
Key Qualifications
- Strong leadership and team‑building skills.
- Clear, articulate communication abilities.
- Analytical mindset with data‑driven decision making.
- Initiative, proactivity, resilience, and a strong work ethic.
- Excellent prioritisation, time‑management, and problem‑solving capabilities.
- High emotional intelligence and people‑management skill.
- Growth mindset and openness to learning.
Success Measures (KPIs)
- Commercial Excellence KPIs
- Partner & CDW Services Revenue Growth (%)
- Partner Investment Growth (PCI %)
- Partner Reinvestment Performance (%)
- Partner Programme Utilisation (£)
- Partner MOU Performance (£)
- Partner Experience KPIs
- Partner Plan execution and stakeholder mapping.
- Partner Compliance (% Accreditations, Contracts, Certifications completed).
- Partner ROI (% Return on Investment).
- Customer & Sales Experience KPIs
- Effective communication of partner pedigree, capability, and USPs.
- Seller adoption and customer experience improvement metrics.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by state and local law.
Senior Partner Manager - Microsoft employer: CO2007 CDW Limited
At CDW, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Partner Manager, you will benefit from extensive professional growth opportunities, competitive compensation, and a supportive environment that values your contributions. Located in the UK, our commitment to employee development and a strong focus on partner engagement ensures that you will thrive in your role while making a meaningful impact in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partner Manager - Microsoft
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at CDW. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research CDW’s partner strategies and recent initiatives. Be ready to discuss how your experience aligns with their goals, especially around commercial excellence and partner engagement. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at CDW. Let’s get you that Senior Partner Manager role!
We think you need these skills to ace Senior Partner Manager - Microsoft
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Partner Manager role. Highlight your experience in partner management, especially with Microsoft, and showcase how your skills align with the responsibilities listed in the job description.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Use metrics to demonstrate your success in driving partner engagement and profitability, as this will resonate well with us at StudySmarter.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to articulate your experiences and how they relate to commercial excellence and partner experience, which are key aspects of the role.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application is reviewed promptly and gives you a chance to explore more about our culture and values at StudySmarter.
How to prepare for a job interview at CO2007 CDW Limited
✨Know Your Partners Inside Out
Before the interview, dive deep into understanding CDW's partner ecosystem, especially focusing on Microsoft. Familiarise yourself with their products, services, and how they fit into the market. This knowledge will help you articulate how you can enhance partner engagement and drive profitability.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with partner rebate schemes and commercial agreements. Bring examples of how you've maximised profitability in previous roles. Highlight your analytical mindset by discussing specific metrics or KPIs you've improved in past positions.
✨Demonstrate Strong Communication Skills
As a Senior Partner Manager, clear communication is key. Practice articulating complex ideas simply and effectively. Be ready to discuss how you've managed internal and external communications in the past, particularly in relation to partner enablement and stakeholder engagement.
✨Emphasise Your Leadership Experience
Prepare to share examples of how you've led teams or initiatives in previous roles. Discuss your mentoring experiences and how you've fostered collaboration across different departments. This will show that you have the leadership skills necessary to drive cross-technology partnerships at CDW.
